Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
10
10
years of professional experience
Work History
Volunteer
Memphis City Schools
01.2020 - Current
Assisted with special events and programs.
Maintained clean, neat, and operational facilities to serve program needs.
Used strong interpersonal communication skills to convey information to others.
Supported engaging, fun, and smooth-running events by helping with organization and planning.
Communicated with staff members to stay informed about volunteer opportunities and events.
Represented organization positively and professionally while providing community with much-needed services.
Participated in volunteer orientations and training sessions to learn about organizational changes and mission updates.
Tutored at various competency levels to help people with reading, math and writing skills.
Coordinated individual referrals to obtain community services, advocate for client needs and resolve roadblocks.
INTERVENTION MANAGER/SADD COORDINATOR
MBI PAL, Youth Academy of Dreams
08.2018 - 08.2019
Assesses students and groups of students using various test results to
help determine remedy
Uses data, such as progress reports and areas of trouble, to provide
instruction to students and bring their skills up to grade-level
Monitors the progress of his or her entire caseload, maintains records
and communicates with teachers, parents as necessary
Attends and participates in ongoing training sessions, data analysis
meetings and workshops
Works with a team to help identify the best practices for students
Provide input regarding the development and implementation of an
intervention plan
Works with teachers and principals to teach the intervention tactics
Prepares reports for administrators, teachers, and principals regularly
Attends the appropriate training to improve knowledge and skills
Participates in evaluations of the intervention plan.
AFFILIATE
BROKER, Parks Realty
07.2017 - 07.2018
Assisted buyers with finding ideal homes by assessing needs, requirements, and budgets.
Wrote contracts to outline sales and purchases of properties.
Advised and informed prospective clients on current market activities and conditions.
Completed property walkthroughs before completing deals to uphold accuracy in listings and appraisals.
Educated clients on changing or updating properties, buying, and selling techniques and processes to maintain curb appeal.
INTERN
Knox County Juvenile Court
01.2014 - 05.2014
Research information and prepared memorandums for Magistrate Dirk
Weddington
Help gather information to start Tennessee's first Family
Recovery/Wellness Court.
Education
MS - Criminal Justice
NOVA SOUTHEASTERN UNIVERSITY
2021
BS - Criminal Justice and Administration
UNIVERSITY OF PHOENIX
2019
BS - Food Science and Technology, Food
Science, Psychology and Sociology
THE UNIVERSITY OF TENNESSEE
2013
Skills
Managing Multiple Tasks
Database Management
Documentation
Networking Skills
Customer Satisfaction
Excellent Communication Skills
Client Rapport-Building
Compelling Leadership Skills
Review Contracts
Timeline
Volunteer
Memphis City Schools
01.2020 - Current
INTERVENTION MANAGER/SADD COORDINATOR
MBI PAL, Youth Academy of Dreams
08.2018 - 08.2019
AFFILIATE
BROKER, Parks Realty
07.2017 - 07.2018
INTERN
Knox County Juvenile Court
01.2014 - 05.2014
MS - Criminal Justice
NOVA SOUTHEASTERN UNIVERSITY
BS - Criminal Justice and Administration
UNIVERSITY OF PHOENIX
BS - Food Science and Technology, Food
Science, Psychology and Sociology