Aleiyah Chanthavong
Des Moines,IA
Summary
Engaging Sales Associate committed to providing outstanding customer service and maximizing sales. Focused on team support and customer relationship building. Persuasive and friendly individual poised to consistently exceed performance standards and sales targets. Enthusiastic professional eager to contribute to business success. Experience providing quality work to exceed expectations. Brings reliability combined with focus on customer satisfaction and teamwork. Hardworking and reliable employee with extensive background operating cash registers, stocking merchandise and providing excellent customer service. Highly organized, proactive and punctual. Works well within team settings.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Front End Cashier
Lowe's
Altoona, IA
03.2024 - Current
- Maintained a clean workstation by wiping counters and organizing supplies.
- Processed customer payments using cash, debit cards, credit cards, gift certificates and vouchers.
- Operated electronic scanners to enter product information into computer system.
- Dealt courteously with irate or difficult customers in order to defuse potentially volatile situations.
- Greeted customers warmly upon entering the store and provided assistance when needed.
- Stocked shelves with merchandise and ensured that displays were organized attractively.
- Organized shopping carts for customers after their purchases had been completed.
- Greeted customers warmly and asked if they needed help.
- Assisted customers in locating items throughout the store.
- Kept register terminal area and store clean and orderly.
- Organized register supplies in front end and storage areas.
- Maintained work area and kept cash drawer organized.
Sales Associate
Famous Footwear Outlet
Altoona, IA
08.2023 - 02.2024
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Greeted customers and provided exceptional customer service.
- Organized stockroom shelves according to size, color or style.
- Restocked shelves as needed to ensure sufficient inventory levels.
- Developed trusting relationships with customers by making personal connections.
- Built and maintained relationships with peers and upper management to drive team success.
- Worked with fellow sales team members to achieve group targets.
- Organized store by returning merchandise to proper areas and restocked displays.
- Greeted customers to determine wants or needs.
- Watched for and recognized security risks and thefts to prevent or handle situations.
Crew Member
McDonald's
Storm Lake, IA
09.2019 - 10.2020
- Restocked kitchen supplies including food products and utensils.
- Prepared beverages such as coffee drinks, smoothies and milkshakes according to company standards.
- Cleaned restaurant area by sweeping floors, wiping tables and emptying trash receptacles.
- Followed all safety guidelines while operating equipment such as slicers, fryers and ovens.
- Processed takeout orders quickly to ensure timely delivery of meals.
- Served food quickly for positive guest experiences.
- Entered orders into computer system to send order details to kitchen, mentioning customers' special requests and food allergies in person.
- Stocked shelves and cases with new or transferred items.
- Took orders from patrons and input selections into store computer system.
- Packed fast food products in approved containers, cups, and bags.
- Kept restaurant lobby, front counter and restrooms neat and clean throughout shift.
- Wiped down tables and equipment, swept and refilled stock.
Education
GED -
Des Moines Area Community College
Ankeny, IA08-2024
GED -
East High School
Des Moines, IA05-2024
Skills
- ID Verification
- Price Verification
- Payment Processing
- Cash Management
- Customer Service
- Staff Supervision
- Returns and exchanges
- Cleanliness and hygiene
- Discount Application
- Receipt Issuing
- Credit card transactions
- Inventory Stocking
- Customer Assistance
- Cooperative Attitude
- Cleaning and sanitizing
- Multitasking
Languages
Spanish
Limited
Thai
Limited
Certification
- HISET
- GED
Accomplishments
- Worked 7 months at Mcdonald's as my first job
Affiliations
- I love binge watching K-dramas on the weekends or my day's off
- Going on walks with my family
- Going to the gym
- going to church
Timeline
Front End Cashier
Lowe's
03.2024 - Current
Sales Associate
Famous Footwear Outlet
08.2023 - 02.2024
Crew Member
McDonald's
09.2019 - 10.2020
GED -
Des Moines Area Community College
GED -
East High School