Alejandra Aguilar Lemus
council bluffs
Summary
Experienced with team leadership, strong focus on team collaboration, utilizes effective communication and organizational skills to drive project success. Collaborative leader partners with coworkers to promote engaged, empowering work culture. Works will in fast-paced settings and under pressure.
Overview
5
5
years of professional experience
Work History
Culinary Supervisor
Olive Garden
01.2026 - Current
- Supervised kitchen staff to ensure adherence to food safety standards and operational efficiency.
- Collaborated with management on strategic planning for special events, enhancing guest experience and satisfaction.
- Handled customer complaints professionally, resolving issues swiftly to maintain positive guest experiences despite setbacks.
- Provided exceptional customer service by accommodating special requests and dietary restrictions with creative solutions that delighted guests.
- Followed company, safety, security policies, and procedures.
- Assisted in hiring decisions for kitchen staff members, contributing to a cohesive and skilled team dynamic.
- Supported team to reach common goals.
- Led cross-functional teams to enhance operational efficiency and achieve organizational goals.
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Cross-trained existing employees to maximize team agility and performance.
- Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
Togo
Olive Garden
03.2022 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Demonstrated respect, friendliness, and willingness to help wherever needed.
Host
Olive Garden
01.2022 - Current
- Greeted and seated guests, ensuring prompt service and a welcoming atmosphere.
- Managed reservation system, optimizing guest flow during peak hours.
- Coordinated with kitchen and waitstaff to facilitate timely meal delivery.
- Trained new hosts on customer service standards and operational procedures.
- Resolved guest inquiries and concerns, enhancing overall dining experience.
- Assisted in planning seating arrangements for special events and large parties.
- Collaborated with management to implement improvements in guest satisfaction initiatives.
Busser
Olive Garden
08.2021 - 08.2022
- Maintained cleanliness and organization of dining areas to enhance guest experience.
- Supported waitstaff by promptly clearing and resetting tables during peak hours.
- Assisted in food and beverage service, ensuring timely delivery to guests.
- Collaborated with kitchen staff to ensure efficient communication and workflow during service.
- Trained new bussers on best practices for cleanliness and service efficiency.
- Reset and cleaned tables quickly to prepare for new customers.
- Completed side work duties, ensuring that all necessary supplies were stocked for shift success.
- Trained new staff in bussing and cleaning procedures.
Education
Associate of Arts -
Iowa Western Community College
Council Bluffs, IA05-2025
High School Diploma -
Abraham Lincoln High School
Council Bluffs, IA05-2023
Skills
- Bilingual (English and Spanish)
- Staff training and development
- Team leadership
- Time management
- Decision-making
- Complex Problem-solving
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Culinary Supervisor
Olive Garden
01.2026 - Current
Togo
Olive Garden
03.2022 - Current
Host
Olive Garden
01.2022 - Current
Busser
Olive Garden
08.2021 - 08.2022
Associate of Arts -
Iowa Western Community College
High School Diploma -
Abraham Lincoln High School