Alejandra Aldana
Houston
Summary
Adept at enhancing operational efficiency, I significantly minimized downtime by swiftly diagnosing and repairing technical issues at Sodexo USA. My expertise in preventive maintenance and mechanical troubleshooting, coupled with a strong service-oriented mindset, led to improved safety measures and customer satisfaction. My leadership in housekeeping further ensured top-notch cleanliness standards, showcasing my ability to train and mentor teams effectively.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Maintenance Technician
Sodexo USA
06.2022 - Current
- Completed partial or full dismantling of equipment to quickly repair or replace defective components and restore functionality.
- Troubleshot equipment breakdowns and performed preventive maintenance.
- Used problem-solving skills to alleviate issues efficiently with minimal supervision.
- Performed electrical and mechanical repairs of production equipment to minimize downtime.
- Successfully completed complex repair tasks within tight deadlines, minimizing disruptions to daily operations.
- Reduced downtime by quickly diagnosing and resolving technical issues on machinery.
- Followed safety protocols to minimize workplace accidents.
- Developed and implemented strategies to improve maintenance processes.
- Operated varied hand and power tools to complete repairs.
- Contributed to a safer work environment, promptly addressing any identified hazards or concerns.
- Inspected and maintained equipment to keep items in top working condition.
- Detected and repaired machinery faults using electrical and manual testing methods.
- Performed preventive maintenance and repairs on various types of equipment.
- Enhanced safety measures by performing routine inspections and identifying potential hazards.
- Positively engaged with customers and maintained professional appearance as company representative.
- Followed instructions from supervisor regarding daily job tasks and duties.
- Completed preventive maintenance on machines to enhance production and maintain quality.
Housekeeping Supervisor
Sodexo USA
05.2018 - 06.2022
- Conducted regular room inspections to verify compliance with housekeeping standards.
- Worked with front desk to respond promptly to all guest requests.
- Managed laundry sorting, washing, drying, and ironing.
- Increased employee performance through effective supervision and training.
- Communicated repair needs to maintenance staff.
- Completed schedules, shift reports, and other business documentation.
- Investigated guest complaints and resolved issues to increase customer satisfaction and establish trust.
- Implemented safety protocols for handling hazardous materials, reducing workplace accidents and ensuring compliance with OSHA regulations.
- Supervised team of housekeeping and janitorial workers to meet highest quality of cleanliness and safety standards.
- Disposed of trash and recyclables each day to avoid waste buildup.
- Trained and mentored all new personnel to maximize quality of service and performance.
Education
High School Diploma -
James Madison High School
Houston, TX05.1999
Skills
- Preventive Maintenance
- Building maintenance
- Mechanical troubleshooting
- Troubleshooting skills
- Safety awareness
- Hand and power tools
- Lockout and tagout procedures
- OSHA
- Service-oriented mindset
- Documentation
Certification
Fall protection authorize user training
Plumbing basic
Plumbing pipe fitting
Fire system fire extinguisher
Fire system and sprinkler basics
Fire systems: wet & dry sprinkler system
Fire systems: life safety testing
Preventive maintenance basic
Reliability centered maintenance
Intermediate maintenance practices
Basic emergency power systems
Emergency power testing
Motor basic
Timeline
Maintenance Technician
Sodexo USA
06.2022 - Current
Housekeeping Supervisor
Sodexo USA
05.2018 - 06.2022
High School Diploma -
James Madison High School
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