Alejandra Alvarado
NAPLES,FL
Summary
Professional in healthcare with solid experience in clinical and administrative duties. Skilled in patient care, medical procedures, and electronic health records. Strong focus on teamwork, adaptability, and delivering high-quality results. Reliable in fast-paced environments and adept at supporting medical staff and patients effectively.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Medical Assistant/ Medical Scribe
Nephrology-Hypertension of Naples
Naples, FL
08.2022 - Current
- Welcome patients, and take and record vital readings
- Measure patients' blood pressure, heart rate, temperature, oxygen rate, etc
- Work side by side with board-certified physicians to perform various tasks: document patient encounters, locate lab/ radiology results or prior medical records, and/or assist the physician with any non-clinical responsibilities
- Witness and record first-hand encounters environment of an emergency room
- A chart in real-time as the provider assesses and examines the patient
- Document the history, physical exam, assessment and plan, results, procedures, treatment, and physical consultations
- Record physician dictation of diagnoses, prescriptions, and instructions for patient follow-up
Donor Specialist
NCH Hospital
Naples, FL
12.2022 - 04.2024
- Screened potential donors for eligibility, ensuring safe and compliant donation procedures.
- Measure patients' blood pressure, heart rate, temperature, oxygen rate, etc
- Proper cleaning of the area with an alcohol wipe in a circular motion, proper use of 16 gauge needle with careful placement into vein. Sterile gauze ready for use after donation and instructions for pressure bandage.
- Collaborated with team members to ensure smooth daily operations and exceptional donor experiences.
- Facilitated efficient donor processing by managing appointment scheduling and maintaining accurate records.
- Maintained a clean and safe environment by adhering to strict sanitation protocols and industry standards.
- Community Blood Center, an affiliate of the NCH Healthcare System, supplies local hospitals with life-saving blood products. Donors who give the gift of life on the blue and white bloodmobiles or at the Naples branch office will ensure that what’s collected remains locally.
Donor Specialist
NCH Hospital
Naples, FL
12.2022 - 04.2024
- Screened potential donors for eligibility, ensuring safe and compliant donation procedures.
- Collaborated with team members to ensure smooth daily operations and exceptional donor experiences.
- Facilitated efficient donor processing by managing appointment scheduling and maintaining accurate records.
- Maintained a clean and safe environment by adhering to strict sanitation protocols and industry standards.
Medical Scribe- ER
NCH Baker Downtown Hospital
Naples, FL
01.2022 - 06.2022
- Work side by side with board-certified physicians to perform various tasks: document patient encounters, locate lab/ radiology results or prior medical records, and/or assist the physician with any non-clinical responsibilities
- Witness and record first-hand encounters environment of an emergency room
- The chart is in real-time as the provider assesses and examines the patient
- Document the history, physical exam, assessment and plan, results, procedures, treatment, and physical consultations
- Record physician dictation of diagnoses, prescriptions, and instructions for patient follow-up
Medical Scribe- ER
NCH North Naples Hospital
Naples, FL
01.2022 - 06.2022
- Work side by side with board-certified physicians to perform various tasks: document patient encounters, locate lab/ radiology results or prior medical records, and/or assist the physician with any non-clinical responsibilities
- Witness and record first-hand encounters environment of an emergency room
- The chart is in real-time as the provider assesses and examines the patient
- Document the history, physical exam, assessment and plan, results, procedures, treatment, and physical consultations
- Record physician dictation of diagnoses, prescriptions, and instructions for patient follow-up
Dental Office Receptionist
Dental Designs of Naples
Naples, FL
02.2020 - 06.2021
- Welcome each patient respectfully and with a smile
- Ensure dental appointments were appropriately scheduled, and rescheduled
- Enter patient's information into dental software
- Answer incoming calls and answer any questions or concerns for each patient
- Provided detailed messages from the Doctor to the patient and took care of calling prescriptions into the pharmacy
Carcierge
Go rentals
Naples, FL
08.2019 - 01.2020
- Provided 5 Star Guest Service to current and future guests, as well as, FBO partners
- In charge of answering phone calls and creating reservations as requested
- Deliver luxury experiences for our guests
- Brought luxury vehicles plane side for each guest, gathered personal information, and collected payment
Sales Administrator/ Front Desk Agent
Inn on Fifth
Naples, FL
10.2018 - 08.2019
- I was responsible for billing groups for rooms and catering
- Ensuring special requests were set in each room before remembers arrived
- Worked on inventory to allow extension to guests that were part of groups
- My responsibilities were guest/ visitor assistance, and checking guests in and out of rooms
- Responsible for paperwork from third parties, ensuring the needs of the guest were met before their arrival
- There was no time for errors, everything needed to be perfect
- Sell rooms at the best rate to ensure full occupancy of the hotel
Hostess
Bice Restaurant
Naples, FL
10.2017 - 05.2018
- My responsibilities consisted of answering phone calls and making reservations
- Greeting guests and making them feel welcome
- Directing guest to their designated areas
- Communication skills to understand the special requests of each guest
- Keep the host stand clean and neat
Clerical Assistant/ Course Builder
Deeper Dive Learning
Naples, FL
08.2016 - 10.2017
- My responsibilities were to gather information to be input into a website builder template
- Place course information into designated areas, and revise work from the student's perspective to ensure proper structure
- Finish checklist daily to meet due dates to release course to students
Education
High School -
Naples High School
06.2016
Bachelor's Degree -
Florida Gulf Coast University
12.2022
Skills
- Bilingual, Fluent in Spanish
- Medical assistant
- Medical terminology
- Scribe certified
- Experience in a laboratory or clinical setting in a medical environment
- Basic Life Support (BLS)
- Excellent Customer Service
- Great With Sales
- Great Charisma
- Time Management
- Team Player
- Organized
- Multitasker
- Able to work under pressure
- Fast learner
- Able to listen to customers' needs
- Energetic and positive attitude
- Computer proficiency skills
- HIPAA compliance
- Medical terminology knowledge
- Phlebotomy techniques
- Sterilization techniques
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Recognized for going above and beyond
Certification
- Basic Life Support Certification (BLS)
- Medical scribe certification
Languages
Spanish
Full Professional
Timeline
Donor Specialist
NCH Hospital
12.2022 - 04.2024
Donor Specialist
NCH Hospital
12.2022 - 04.2024
Medical Assistant/ Medical Scribe
Nephrology-Hypertension of Naples
08.2022 - Current
Medical Scribe- ER
NCH Baker Downtown Hospital
01.2022 - 06.2022
Medical Scribe- ER
NCH North Naples Hospital
01.2022 - 06.2022
Dental Office Receptionist
Dental Designs of Naples
02.2020 - 06.2021
Carcierge
Go rentals
08.2019 - 01.2020
Sales Administrator/ Front Desk Agent
Inn on Fifth
10.2018 - 08.2019
Hostess
Bice Restaurant
10.2017 - 05.2018
Clerical Assistant/ Course Builder
Deeper Dive Learning
08.2016 - 10.2017
Bachelor's Degree -
Florida Gulf Coast University
High School -
Naples High School
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