Alejandra Arroyo
Hesperia,CA
Summary
Bilingual (English/Spanish) pharmacy technician with hands-on experience supporting safe, efficient outpatient pharmacy operations.Dedicated healthcare professional with over six years of experience in Pharmacy. Currently completing nursing prerequisites while working full-time.
Overview
1
1
Certification
14
14
years of professional experience
Work History
Pharmacy Technician
Kaiser Permanente
Victorville, California
03.2022 - Current
- Manage inventory control by ordering, receiving, stocking, and rotating medications and supplies to prevent shortages and waste
- Maintain compliance with state and federal pharmacy regulations and Kaiser Permanente policies
- Perform clinic inspections to confirm medications are properly stored, labeled, and within date, supporting a safe environment for patients and staff
- Prepared outpatient prescriptions for pharmacist review and patient pickup
- Managed drug recalls effectively by removing affected items from shelves promptly.
Pharmacy Technician
CVS Pharmacy
Victorville, California
12.2021 - 03.2022
- Supported pharmacists by accurately and efficiently filling prescriptions to enhance patient care.
- Performed data entry for patient profiles, billing information and prescription orders into the pharmacy software system.
- Verified expiration dates on medications to ensure safety and compliance in dispensing.
- Responded to incoming telephone inquiries from customers, providing information and assistance.
Pharmacy Technician
Prescription Station Pharmacy
Victorville, CA
12.2019 - 05.2021
- Filled 200 prescriptions daily in fast-paced pharmacy, assisting pharmacists with labeling, counting, and calculating quantities to ensure accuracy and efficiency
- Processed prescriptions using Cerner Etreby and Kirby Lester systems
- Managed high volume of patient calls while multitasking and capturing information accurately to enhance patient service
- Assisted upset patients by staying calm, listening actively, and prioritizing needs to improve patient satisfaction
Pharmacy Clerk
Prescription Station Pharmacy
Victorville, CA
11.2014 - 12.2019
- Assisted patients at pick-up counter, verifying and updating patient information to ensure accuracy and compliance
- Communicated with English- and Spanish-speaking patients to clarify pickup and billing details, enhancing patient understanding
- Maintained clean, safe pharmacy by following procedures, rules, and regulations, ensuring compliance and readiness for inspections
Sandwich Artist
Subway
Adelanto, CA
07.2012 - 01.2015
- Delivered friendly, efficient customer service while maintaining food safety and sanitation standards.
- Operated cash register and processed payments accurately
Education
Associate of Science - Health Sciences
Barstow Community College
Barstow, CA09-2026
Associate of Science - Nursing prerequisite coursework
Los Angeles Pacific University
San Dimas, CA09-2026
Associate of Arts - Liberal Arts
Barstow Community College
Barstow, CA05-2026
Certified Pharmacy Technician License - Pharmacy Technician Program
Penn Foster Career School
Online04-2019
High School Diploma -
Silverado High School
06-2013
Skills
- Medication Accuracy
- Patient Safety
- Inventory Control
- Regulatory Compliance
- Clinic Inspections
- Insurance Billing
- Patient Care
- Attention to Detail
- Calm Under Pressure
- Active Listening
- Team Collaboration
- Bilingual (English/Spanish)
Certification
- Pharmacy Technician License
- Basic Life Support (BLS) Provider- CPR and AED, American Heart Association
Timeline
Pharmacy Technician
Kaiser Permanente
03.2022 - Current
Pharmacy Technician
CVS Pharmacy
12.2021 - 03.2022
Pharmacy Technician
Prescription Station Pharmacy
12.2019 - 05.2021
Pharmacy Clerk
Prescription Station Pharmacy
11.2014 - 12.2019
Sandwich Artist
Subway
07.2012 - 01.2015
Associate of Science - Health Sciences
Barstow Community College
Associate of Science - Nursing prerequisite coursework
Los Angeles Pacific University
Associate of Arts - Liberal Arts
Barstow Community College
Certified Pharmacy Technician License - Pharmacy Technician Program
Penn Foster Career School
High School Diploma -
Silverado High School