Alejandra Ayala Solis
Moses Lake,WA
Summary
Experienced Bank Teller with strong skills in cash handling and transaction processing. Delivers accurate and secure service while enhancing customer experiences. Knowledgeable in accounting and finance, complemented by effective communication and sales abilities within the banking industry.
Overview
5
5
years of professional experience
Work History
Bank Teller
Wheatland Bank
Moses Lake, Washington
09.2025 - Current
- Handled large sums of money accurately, ensuring security protocols were followed.
- Processed customer deposits and withdrawals accurately, balancing cash drawer daily.
- Maintained confidentiality of bank records, transactions and customer information.
- Cashed customer checks, verified identification and checked account balances in accordance with bank policy.
- Served numerous customers during high-volume shifts, maintaining professionalism and composure under pressure.
- Balanced teller drawers regularly throughout the day according to established procedures.
- Explained bank services and financial products, ensuring customers understood applicable fees and benefits.
- Entered transactions into computer and issued customer receipts.
- Provided support to fellow tellers during busy shifts to ensure efficient service.
Bank Teller
Gesa Credit Union
Moses Lake, Washington
07.2024 - 08.2025
- Processed customer transactions efficiently and accurately.
- Assisted members with account inquiries, resolving issues to enhance customer satisfaction.
- Maintained cash drawer balance through diligent tracking and reconciliation.
- Educated customers on digital banking tools, improving their account management experience.
- Delivered exceptional customer service, creating a welcoming environment that encouraged member engagement.
Waitress Trainee
Tacos El Rey
Moses Lake, Washington
07.2021 - 05.2023
- Provided exceptional customer service in a fast-paced dining environment.
- Upsold menu items, enhancing customer dining experience and contributing to increased sales.
- Assisted in taking orders and accurately entered them into the system.
- Coordinated with kitchen staff to ensure prompt food delivery to customers.
- Trained new waitstaff on restaurant policies and procedures to enhance service quality.
Education
High School Diploma -
Moses Lake High School
Moses Lake, WA05-2024
Skills
- Cash handling
- Transaction processing
- Account management
- Banking education
- Confidentiality maintenance
- Attention to detail
- Time management
- Stress management
- Team collaboration
- Relationship management
- Phone etiquette
Languages
Spanish
Full Professional
Timeline
Bank Teller
Wheatland Bank
09.2025 - Current
Bank Teller
Gesa Credit Union
07.2024 - 08.2025
Waitress Trainee
Tacos El Rey
07.2021 - 05.2023
High School Diploma -
Moses Lake High School