Efficient medical professional with 16 years of experience in medical billing, medical assisting, and direct patient care and communication. Proven track record of being a team player consistently creating trusting and professional relationships with physicians and patients with a passion for resolving discrepancies through attention to detail and creative problem-solving. Bilingual and hardworking managing multiple priorities with expertise and a positive attitude when working with little to no supervision. Responsible and productive professional ready to help team achieve company goals.
Hi, I’m
Alejandra Boswell
Aldie,Virginia
Summary
Overview
23
years of professional experience
Work History
Virginia Family Medicine, Fairfax , VA
Senior Medical Billing Specialist
09.2014 - Current
Job overview
- Oversee billing operations for over 20 medical providers and ensure accurate ICD-10-CM and CPT coding, claims submission, and payment posting.
- Perform billing, collection, and reporting functions for office generating over 7 figures $ annually.
- Process 5 figures $ weekly in claim denials for adjudication.
- Proficient in writing of appeals for denial management of claims.
- Prepare and analyze weekly and monthly financial reports.
- Work with patients to develop payment plans and bring accounts current. Review patient billing problems, research issues and resolve concerns.
- Train and coach medical and front office staff on proper coding and billing guidelines, patient documentation collection, and payment collections.
Virginia Family Medicine , Fairfax , VA
Lead Medical Assistant
03.2007 - 09.2014
Job overview
- Precepted newly hired medical assistants training each on office procedures and important tasks.
- Documented patient information in EMR and performed data entry, reviewing prescription ordering, and filing of medical records for over 10 providers with high patient volumes.
- Provided high-quality, direct patient care in line with patient's condition, requirements, and age. Implemented care plans and reinforced patient teachings as determined by physician. Identified patient problems and arranged plan of care.
- Draw blood, administer injections, perform EKGs, assist with OB/GYN procedures.
- Surgical procedure assistance, apply dressings, and sterilization of instruments.
- Collected and documented patient medical information such as blood pressure and weight.
- Scheduled appointments, registered patients, and distributed sample pharmaceuticals as prescribed.
- Oversaw medications and vaccines in keeping with specified policies and procedures.
Fair Lakes Children's Center, Fairfax , VA
Preschool Lead Teacher
04.2001 - 03.2007
Job overview
- Planned weekly lesson plans, field trips, and special events based on curriculum outline which included Montessori methods for age 2-5 students.
- Organized learning opportunities to develop children’s language, vocabulary, and improve social skills.
- Sensitive to needs and feelings of young children by providing emotional, physical, intellectual, and social support to both the individual child and the group.
- Completed individual child assessments (development and health).
- Communicated effectively with parents (in person/in writing/over phone) about their child’s development; combined with the ability to establish a positive relationship with parents and colleagues.
- Trained assistant teachers.
- Fitness Club representative; lead monthly trainings on health topics of focus for staff.
Education
George Mason University Fairfax, VA
Bachelor Of Science from Community Health, Health Education Concentration
12.2013
University Overview
Skills
- Fluent in Spanish
- In-depth knowledge of medical terminology, ICD-10-CM, and CPT coding
- Medical Billing and Collections
- Charting Expertise
- EMR Systems
- Report Development
- Insurance Requirements
- Staff Management and Training
- Direct Patient Care
- Drawing Blood
- Minor Surgical Procedures
- OB/GYN Procedures
- Proper Sterilization Techniques
- Proactive and Focused
Intern & Volunteer Experience
Intern & Volunteer Experience
Pediatric Speech Language Pathology Therapy Volunteer,
April-May 2018 Little Hands Pediatric Therapy, Ashburn, VA
● Supported Speech Language Pathologist in group therapy activities based on Social Thinking curriculum
● Facilitated communication among children with a variety of needs (Autism, ADHD, Sensory Processing Disorder)
● Organized materials
Community Health Intern, May-October 2013
Center for Health and Human Rights (CHHR), Fairfax, VA
● Created and distributed surveys, in English and Spanish, door-to-door and online to underserved community site for health needs assessment
● Data analysis of underserved community surveys
● Liaison for CHHR founder and Virginians Organized for Interfaith Community Engagement (VOICE)
● Created and distributed English and Spanish informational flyers
● Appointment scheduling with primary and specialty care physicians for underserved patients
Timeline
Senior Medical Billing Specialist
Virginia Family Medicine
09.2014 - Current
Lead Medical Assistant
Virginia Family Medicine
03.2007 - 09.2014
Preschool Lead Teacher
Fair Lakes Children's Center
04.2001 - 03.2007
George Mason University
Bachelor Of Science from Community Health, Health Education Concentration
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