Alejandra Campa
Los Banos,CA
Summary
Dedicated and results-oriented professional with a proven track record in my listed professional experience. Skilled in upholding professionalism so that I can positively contributing to any company I am apart of through my sheer ambition and drive.
Overview
9
9
years of professional experience
Work History
Extra Help Peer Support Specialist
Behavioral Health and Recovery Services
Los Banos, CA
11.2021 - Current
- Effectively communicate through mulitple methods: telephone, e-mail and face to face
- Conduct peer support in clinic by: running group activities, being mindful of diverse populations, identify potential conflicts to prevent escalation, and assist patients with arranging appointments
- Meet project deadlines
- Provide transportation to and from appointments for patients
- Assist on-site doctors, nurses and patients with Telehealth appointments
- Manage phone lines and facilitate phone calls with patients and staff
Behavioral Therapist
Genesis Behavior Center
Los Banos, CA
04.2021 - 04.2022
- Directed therapy programs in clinic, for up to 3 children simultaneously
- Communicate progress with patients' parents and work on a plan with parents to focus on certain behaviors
- Create a safe and supportive environment for clients to explore difficult emotions or behaviors.
- Maintained accurate records of clinical progress notes detailing all relevant information from each session.
- Encouraged parents to use positive reinforcement techniques such as rewards systems for desired behaviors.
CNA
New Bethany Nursing Home
Los Banos, CA
09.2019 - 05.2020
- Maintained a clean, safe environment for the patient by adhering to infection control policies and procedures.
- Monitored food intake and output as directed by nursing staff.
- Ensured compliance with HIPAA regulations regarding confidentiality of information.
- Performed vital sign assessments, such as taking blood pressure and temperature.
- Assisted resident patients in daily ambulation and transfers using proper body mechanics.
- Reported changes in patient conditions to registered nurse or physician.
- Answered patient call lights promptly and responded to requests appropriately.
- Documented patient care services by charting in designated areas.
- Provided assistance with activities of daily living, including bathing, dressing and grooming.
Factory Line Worker
Mohawk Packing
Los Banos, CA
02.2016 - 10.2016
- Perform basic quality control inspections by checking quality of products for defects and discrepancies
- Package meat in a timely manner
- Communicate professionally with supervisors to make sure the product is of the best quality.
Customer Service Cashier
Panda Express
Los Banos, CA
03.2015 - 02.2016
- Make sure to uphold top quality customer service for all customers by: making sure the customer is always right, handling all orders with care, resolving customer complaints in a professional manner and ensuring an enjoyable dining experience within the restaurant
- Cashiers responsibilities: Taking customer orders, cash handling and balancing registers
- Maintained restaurant cleanliness by: organizing, cleaning and sanitizing work stations and lobby
Education
High School Diploma -
Los Banos High School
Los Banos, CA01.2010
Skills
- Bilingual: Spanish and English
- MS Office & 365
- Customer Service
- Administration
- Professionalism
- Task Switching
- Adaptable
- Ambitious
- Record Keeping
- File Maintenance
- Documentation
- Group Facilitation
Languages
Spanish
Native/ Bilingual
Timeline
Extra Help Peer Support Specialist
Behavioral Health and Recovery Services
11.2021 - Current
Behavioral Therapist
Genesis Behavior Center
04.2021 - 04.2022
CNA
New Bethany Nursing Home
09.2019 - 05.2020
Factory Line Worker
Mohawk Packing
02.2016 - 10.2016
Customer Service Cashier
Panda Express
03.2015 - 02.2016
High School Diploma -
Los Banos High School