Summary
Overview
Work History
Education
Skills
Timeline
Generic

Alejandra Cardenas

Helotes,TX

Summary

I am a person who likes challenges, who likes to learn new things, I love customer service giving the best attention so that they feel comfortable and satisfied, I learn quickly and I commit myself to the company, I am a punctual person and always with the best attitude to help and solve any type of problem.

Overview

18
18
years of professional experience

Work History

Waitress

Golden Wok China Buffet
SAN Antonio , TX
05.2024 - Current
  • Greeted customers and provided menus.
  • Assisted in seating guests at tables or booths.
  • Took orders for food and drinks and delivered them to guests.
  • Answered questions about menu items, ingredients, and pricing.
  • Checked back with customers throughout meal service to ensure satisfaction.
  • Replenished beverages when necessary.
  • Prepared checks accurately and processed payments promptly.
  • Maintained a clean work station by restocking supplies, wiping down counters.
  • Provided excellent customer service by addressing any complaints or concerns promptly.
  • Served alcoholic beverages responsibly in accordance with state laws.
  • Provided accurate change for cash transactions using a cash register system.
  • Developed positive relationships with regular customers through friendly conversation.
  • Presented food and beverages to guests at tables.
  • Rolled silverware and set up food stations and dining areas to prepare for next shift or large parties.

Customer Service Officer

Don panzom
San Antonio, Texas
03.2021 - 11.2023
  • Provided customer service in a courteous and professional manner.
  • Answered customer inquiries via telephone, email and face-to-face contact.
  • Resolved customer issues in an efficient and timely manner.

Waitress

Balitos taco shop
San Antonio, Texas
03.2022 - 11.2022
  • Assisted in seating guests at tables or booths.
  • Took orders for food and drinks and delivered them to guests.
  • Greeted customers and provided menus.
  • Replenished beverages when necessary.
  • Communicated daily specials to customers.
  • Prepared checks accurately and processed payments promptly.
  • Maintained a clean work station by restocking supplies, wiping down counters.
  • Provided excellent customer service by addressing any complaints or concerns promptly.
  • Organized take-out orders efficiently according to customer requests.
  • Provided accurate change for cash transactions using a cash register system.
  • Developed positive relationships with regular customers through friendly conversation.

Real Estate Agent

Base cúbica
Mérida , MX
03.2018 - 11.2020
  • Advised clients on market conditions, prices, mortgages, legal requirements and related matters.
  • Negotiated purchase agreements and contracts with buyers and sellers.
  • Assisted in the preparation of documents such as representation contracts, purchase agreements, closing statements, deeds and leases.
  • Generated leads through networking activities such as cold calls and referrals from past clients.
  • Maintained updated knowledge of local real estate markets.
  • Provided guidance to clients throughout the entire buying or selling process.
  • Prepared comparative market analysis to estimate properties' value.
  • Coordinated appointments to show homes to prospective buyers.
  • Researched current listings available in the area using multiple online resources.
  • Responded promptly to client inquiries via phone or email.
  • Attended industry events such as conventions and seminars.
  • Showed residential properties and explained features, value and benefits of available homes.

Timeshare Sales

Hotel Cid puerto Morelos
Mexico, MX
02.2007 - 09.2010

•Make tours of the hotel property, to create the need for sales for they future vacation

  • Greeted customers and provided relevant information regarding timeshare sales packages.

Education

High School Diploma -

Universidad La Salle
Mexico, ME
07-1998

Skills

  • Order Accuracy
  • Guest Relations Management
  • Safe Food Handling
  • Customer Service

Timeline

Waitress

Golden Wok China Buffet
05.2024 - Current

Waitress

Balitos taco shop
03.2022 - 11.2022

Customer Service Officer

Don panzom
03.2021 - 11.2023

Real Estate Agent

Base cúbica
03.2018 - 11.2020

Timeshare Sales

Hotel Cid puerto Morelos
02.2007 - 09.2010

High School Diploma -

Universidad La Salle
Alejandra Cardenas