Alejandra Chew
Sutherland Springs
Summary
Developed range of skills in fast-paced restaurant environment, including excellent customer interaction and problem-solving abilities. Seeking to transition into new field where these skills can be utilized effectively. Committed to contributing to team-oriented workplace and delivering high-quality service. Experienced with delivering superior customer service and ensuring guest satisfaction. Utilizes strong interpersonal skills to communicate effectively with team members and guests. Knowledge of managing multiple tasks simultaneously to maintain smooth and efficient operations.
Overview
1
1
year of professional experience
Work History
Restaurant Waitress/Head Hostess
Lit'l Italy
09.2024 - Current
- Developed rapport with regular customers, enhancing their overall dining experience through personalized attention.
- Balanced multiple responsibilities simultaneously, managing order-taking, drink refills, and general guest inquiries effectively.
- Completed credit payments via card processing systems.
- Resolved issues promptly while maintaining professionalism, ultimately improving customer satisfaction levels.
- Handled high-pressure situations gracefully, addressing customer concerns professionally and promptly.
- Enhanced customer satisfaction by providing attentive service and anticipating guest needs.
Education
Stockdale High School
Stockdale, TXSkills
- Service quality
- Cleaning and sanitizing
- Customer experience management
- Salesmanship
- Team collaboration
- Hospitality service expertise
- Guest relations
- Payment processing
Languages
Spanish
Native or Bilingual
Interests
- Animal Care
- I enjoy helping others and giving back to the community
- Offering time and support to shelters for the homeless, women, and animals
Timeline
Restaurant Waitress/Head Hostess
Lit'l Italy
09.2024 - Current
Stockdale High School
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