I Alejandra have been working for retail for over 22 years and I am a fast and eager learner I will get through any obstacles that come my way if given the chance.
Overview
22
22
years of professional experience
Work History
Price and signage lead
Dick’s Sporting Goods
Spring, Texas
07.2025 - Current
My job was to ensure that pricing and signage were up-to-date and put out accordingly.
Audits were done once a week on all signs.
Every week there were price changes meaning I had to either mark up the price or lower the price on merchandise in different departments.
I also helped the operations team rather it was to transfer merchandise out such as claims and clearance or help With unboxing a truck.
I also ran the registers when the cashiers needed Back Up or didn’t come in on time.
Operation Lead
Golf Galaxy
Spring, Tx
08.2014 - 07.2025
Oversaw daily operations to ensure smooth store performance and customer satisfaction.
Coordinated inventory management and stock replenishment for optimal product availability.
Implemented process improvements to enhance workflow efficiency across departments.
Trained and mentored staff on operational procedures and customer service standards.
Monitored compliance with safety regulations and company policies to maintain a safe environment.
Provided staff with necessary resources, training, and support to enhance operational effectiveness.
Resolving escalated issues involving customers, vendors or employees.
Oversaw the shipment of transfers, claims, broken clubs, and merchandise.
Coordinated the receipt of merchandise to verify that all items arrived as scheduled.
Shopped for customers' merchandise on the sales floor, packed, and shipped items efficiently.
Department Manager
Walmart
Houston, Tx
07.2004 - 05.2014
My responsibilities were to make sure that the candy and merchandise were always maintained and replenished.
I have also been a cashier and worked at the customer service which I was responsible for taking in returns and making sure that the customer that was not happy coming up to me left happy with whatever situation that brought them to me.