Alejandra Davila
Summit Argo,IL
Summary
Excelling in customer engagement and operational efficiency. Proven ability in health and safety compliance, alongside effective communication skills. Recognized for training new staff and implementing promotional activities that enhanced sales and customer satisfaction. Strong team player committed to optimizing workflow and maintaining a positive environment.
Overview
2
2
years of professional experience
Work History
Front Desk Assistant
Baby studio 3D/4D
Chicago, Illinois
02.2024 - Current
- Reviewed safety, health and sanitation processes throughout areas and enforced rules to promote security and safety.
- Answered phone inquiries in a professional manner and directed calls to the appropriate staff members.
- Assisted guests with check-in and checkout procedures, including taking payment.
Barista
Dunkin' Donuts
Summit Argo, IL
08.2023 - Current
- Trained new baristas on coffee-making techniques, customer service standards, and operational procedures.
- Restocked self-service area with sweeteners, stir sticks and coffee cup sleeves.
- Maintained calm demeanor during high-volume periods and special events.
- Implemented promotional activities, including in-store events, to increase customer engagement and sales.
Order Picker
Readerlink
Romeoville, Illinois
09.2024 - 01.2025
- Demonstrated great teamwork skills with staff members involved in production and transport.
- Ensured cleanliness and organization of the picking and storage areas to optimize workflow.
- Contributed to team efforts by accomplishing related tasks as needed to support warehouse operations.
Education
High School Diploma -
Argo Community High School
Summit Argo05-2023
Associate of Applied Science -
Triton College
River Grove, ILSome College (No Degree) -
Saint Xavier University
Evergreen Park, ILSkills
- Health and safety
- Time management
- Workflow optimization
- Effective communication
- Hospitality and accommodation
- Positive and professional
- Active listener
- POS system operation
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
References
References available upon request.
Timeline
Order Picker
Readerlink
09.2024 - 01.2025
Front Desk Assistant
Baby studio 3D/4D
02.2024 - Current
Barista
Dunkin' Donuts
08.2023 - Current
High School Diploma -
Argo Community High School
Associate of Applied Science -
Triton College
Some College (No Degree) -
Saint Xavier University