Alejandra Flores
Smyrna,TN
Summary
Detail-oriented professional with strong cash handling and customer service skills. Committed to providing exceptional experiences and fostering team collaboration in fast-paced environments.
Overview
2
2
Languages
4
4
years of professional experience
Work History
Carhop Server
Sonic
Smyrna, Tennessee
03.2024 - 07.2026
- Delivered food and drinks to customers in a timely manner.
- Maintained cleanliness of serving area and equipment to enhance customer experience.
- Provided excellent customer service by promptly addressing inquiries and ensuring guest satisfaction.
- Handled cash transactions and processed payments accurately.
- Kept work areas clean and organized throughout shift.
- Ensured availability of condiments, utensils, napkins, and straws by regularly stocking them in their assigned locations. in designated areas.
- Assisted team members during busy times.
- Maintained knowledge of menu items, specials, promotions, pricing, and preparation methods.
- Took orders, relayed orders to kitchen staff, and served food items to guests in a timely manner.
- Processed payments for meals using cash registers or point-of-sale systems.
Sales Associate
Boot Barn
Nashville, Tennessee
10.2022 - 10.2024
- Processed sales transactions accurately using point-of-sale systems.
- Greeted customers and provided exceptional customer service.
- Provided product knowledge and recommendations to enhance customer experience.
- Helped customers find specific products, answered questions, and offered product advice.
- Handled customer inquiries and resolved issues effectively to ensure satisfaction.
- Handled customer complaints in a professional manner.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
Education
Smyrna High School
Smyrna, TennesseeSkills
- Point-of-sale operation
- Cash handling
- Customer service
- Product recommendation
- Team collaboration
- Store organization
- Customer relationship management
- Attention to detail
- Problem solving
- Fast and efficient
- Mathematically adept
- Effective multitasking
- Strong work ethic
- Rapid learner
- Memory retention
- Friendly attitude
Languages
Spanish
Native/ Bilingual
English
Native/ Bilingual
References
References available upon request.
Timeline
Carhop Server
Sonic
03.2024 - 07.2026
Sales Associate
Boot Barn
10.2022 - 10.2024
Smyrna High School