Alejandra Garcia
Milford,DE
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
14
14
years of professional experience
Work History
Pediatric Medical Assistant
Atracare
Lewes, DE
09.2020 - 01.2022
- Administered vaccines, injections, and other treatments as directed by physicians.
- Performed patient histories, vital signs, and medical screenings.
- Assisted with scheduling appointments for patients and follow-up visits.
- Ordered medical supplies, equipment, and medications as needed.
- Collected laboratory specimens for diagnostic testing.
- Provided patient education regarding health maintenance topics.
- Maintained confidentiality of all patient information according to HIPAA regulations.
- Helped maintain a clean environment throughout the facility by cleaning exam rooms between patients or restocking supplies when needed.
- Provided assistance to physicians during exams or treatments as required.
- Obtained authorization from insurance companies for requested services or medications.
- Answered phone calls from patients to answer questions or address concerns related to their care.
- Maintained accurate records of patient care services in accordance with established policies and procedures.
- Ensured that all medical charts were complete prior to each patient's visit.
- Transported patients safely to other areas of the facility or outside locations when necessary.
- Assisted in the examination room with basic clinical tasks such as taking temperatures and blood pressures.
- Verified appointment times with patients, preparing charts, pre-admission and consent forms.
Pediatric Medical Assistant
The Pediatric and Adolescent Center
Milton, DE
03.2016 - 08.2020
- Administered vaccines, injections, and other treatments as directed by physicians.
- Performed patient histories, vital signs, and medical screenings.
- Assisted with scheduling appointments for patients and follow-up visits.
- Assisted in the examination room with basic clinical tasks such as taking temperatures and blood pressures.
- Collected, labeled and stored laboratory specimens properly prior to testing.
- Administered medications under physician's supervision.
- Changed dressings on wounds to prevent infection and check for healing.
- Prepared treatment rooms for patient examinations.
- Kept facility stocked with necessary supplies, equipment and instruments.
Pediatric Medical Assistant
Coastal Kidwatch Pediatrics
Millville, DE
03.2011 - 05.2015
- Administered vaccines, injections, and other treatments as directed by physicians.
- Performed patient histories, vital signs, and medical screenings.
- Assisted with scheduling appointments for patients and follow-up visits.
- Collected laboratory specimens for diagnostic testing.
- Helped maintain a clean environment throughout the facility by cleaning exam rooms between patients or restocking supplies when needed.
- Conducted routine office administrative tasks such as filing paperwork or completing forms on behalf of patients.
- Processed payments received from insurance companies for covered services rendered.
- Provided assistance to physicians during exams or treatments as required.
- Obtained authorization from insurance companies for requested services or medications.
- Ensured that all medical charts were complete prior to each patient's visit.
- Collected, labeled and stored laboratory specimens properly prior to testing.
- Administered medications under physician's supervision.
- Changed dressings on wounds to prevent infection and check for healing.
- Answered phones, scheduled appointments, greeted patients and ordered supplies.
- Communicated with pharmacies for prescription refills on behalf of supervising physician.
- Oversaw patient registration, insurance verification, form completion and appointment scheduling to maintain operational efficiency.
- Supported administrative staff by processing payments.
Manager
Rite Aid
Milford, DE
01.2008 - 01.2011
- Monitored staff performance and addressed issues.
- Enforced customer service standards and resolved customer problems to uphold quality service.
- Coached, mentored and trained team members in order to improve their job performance.
- Trained employees on additional job positions to maintain coverage of roles.
- Exercised good judgment and decision-making in escalating concerns and resolving issues.
Education
Licensed - Cosmetology
Delaware Learning Institute of Cosmetology
Dagsboro, DE03-2023
Certificate - Medical Assisting
Harris School of Business - Dover
Dover, DE08-2011
High School Diploma -
Cape Henlopen High School
Lewes, DE06-2007
Skills
- Special Event Hair Styling
- Hair artistry professional
- Reliability
- Time management abilities
- Bilingual (Spanish & English)
Timeline
Pediatric Medical Assistant
Atracare
09.2020 - 01.2022
Pediatric Medical Assistant
The Pediatric and Adolescent Center
03.2016 - 08.2020
Pediatric Medical Assistant
Coastal Kidwatch Pediatrics
03.2011 - 05.2015
Manager
Rite Aid
01.2008 - 01.2011
Licensed - Cosmetology
Delaware Learning Institute of Cosmetology
Certificate - Medical Assisting
Harris School of Business - Dover
High School Diploma -
Cape Henlopen High School