Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Erin Pennell

Millsboro,DE

Summary

Ambitious, career-focused job seeker, anxious to obtain an entry-level cosmetology position to help launch career while achieving company goals.

Friendly cosmetologist dedicated to providing exceptional service to clients through delivery of beauty services. Energetic professional with excellent skill and technique.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Medical Assistant

Beebe Healthcare
Lewes, DE
09.2015 - 10.2020
  • Interviewed and engaged patients to obtain medical history, chief complaints and vital signs.
  • Cleaned and maintained medical equipment following procedures and standards.
  • Conducted insurance verification and pre-certification and pre-authorization functions.
  • Administered rapid tests for COVID and strep to help clinical staff assess conditions.
  • Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients.
  • Registered new patients into practice management software program accurately entering demographic information.
  • Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
  • Participated in team meetings to improve workflows and contribute to improving patient population outcomes.
  • Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.

Restaurant Waitress

Longneck diner
Millsboro, DE
07.2013 - 05.2016
  • Presented food and beverages to guests at tables.
  • Communicated with kitchen staff to stay updated on item availability and customer wait times.
  • Addressed concerns quickly to improve customer experience and escalated issues to management for resolution when necessary.
  • Greeted customers, answered questions and recommended specials to increase profits.
  • Took orders for food and drinks and delivered them to guests.
  • Relayed orders to service bar and kitchen via point-of-sale register system.
  • Organized take-out orders efficiently according to customer requests.
  • Prepared checks accurately and processed payments promptly.
  • Adhered to all health codes set forth by local authorities regarding food preparation and storage.
  • Communicated daily specials to customers.
  • Replenished beverages when necessary.
  • Checked back with customers throughout meal service to ensure satisfaction.
  • Handled food safely and kept spaces clean to protect customers from foodborne illness and maintain proper sanitation.
  • Rolled silverware and set up food stations and dining areas to prepare for next shift or large parties.
  • Assisted other wait staff members in times of heavy customer traffic.
  • Prepared salads, appetizers and garnishes to assist kitchen staff.

Education

License - Cosmetology

Bellus Academy - El Cajon
El Cajon, CA
11.2022

High School Diploma -

Sussex Central High School
Georgetown, DE
2003

Skills

  • Body Hair Removal
  • Nail Treatments
  • Customer Consultation
  • Issue Resolution
  • Clear Communication
  • Active Listening
  • Special Event Hair Styling
  • Hair Style Recommendations
  • Licensed Cosmetologist
  • Hair Coloring and Highlighting
  • Hair Styling
  • Chemical Mixing and Application
  • Reflective Listening
  • Manicures and Pedicures
  • Styling Tools
  • Hair Assessments

Certification

  • Lip Blushing, Haley Carmody Artistry - 2023
  • Spray Tan Technician, Sheen - 2023
  • Cosmetology License - 2023

Timeline

Medical Assistant

Beebe Healthcare
09.2015 - 10.2020

Restaurant Waitress

Longneck diner
07.2013 - 05.2016

License - Cosmetology

Bellus Academy - El Cajon

High School Diploma -

Sussex Central High School

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Erin Pennell