Lily Velazco Del Castillo
Miami,FL
Overview
4
4
years of professional experience
1
1
Certification
Work History
Medical Assistant
Vidamax Medical Center
10522 Sw 8th St, Miami, Florida, 33174
06.2024 - Current
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
- Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
- Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
- Enhanced clinic efficiency by assisting physicians with routine procedures and diagnostic tests.
- Optimized appointment scheduling processes to minimize conflicts and maximize physician availability for patients.
- Contributed to positive health outcomes by educating patients on preventative measures, treatment plans, and follow-up care instructions.
- Collaborated with interdisciplinary healthcare teams to provide coordinated care.
- Empowered patients through education on self-management techniques for chronic conditions.
- Performed EKGs and other diagnostic tests, contributing to accurate and timely diagnoses.
- Conducted patient follow-up calls to monitor treatment progress and answer any questions.
- Maintained inventory of medical supplies, ensuring availability for all procedures and treatments.
- Contributed to clean and safe clinic environment by adhering to sanitation protocols.
- Assisted in minor surgical procedures, ensuring sterile environment and patient comfort.
- Obtained and documented patient medical history, vital signs and current complaints at intake.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Completed EKGs and other tests based on patient presentation in office.
- Collected and documented patient medical information such as blood pressure and weight.
- Prepared lab specimens for diagnostic evaluation.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Measured patient pulse oximetry.
- Measured patient spirometry.
Phlebotomist
Vidamax Medical Center
10522 Sw 8th St, Miami, Florida, 33174
06.2024 - Current
- Enhanced patient experience through compassionate care and communication during blood draw procedures.
- Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
- Maintained a high level of accuracy in labeling and tracking specimens, ensuring proper testing and timely results.
- Centrifuged blood samples as outlined in clinical protocols.
- Tracked collected specimens by initialing, dating, and noting times of collection.
- Stocked phlebotomy cart or carrier with appropriate supplies.
- Established and maintained positive working relationships with patients, staff and clinical personnel to build trust and camaraderie.
- Improved patient comfort by efficiently drawing blood samples using various techniques such as venipuncture and capillary puncture.
- Packaged and shipped specimens to central lab daily.
- Addressed questions and concerns to educate patients on collection process and procedures.
- Provided support to laboratory staff, facilitating prompt analysis of collected samples for expedited results delivery.
- Collected, labeled, and processed blood samples for variety of tests, ensuring accuracy and timely delivery to laboratory.
- Contributed to maintenance of patient records, ensuring accurate and up-to-date information was available for healthcare providers.
- Identified veins suitable for venipuncture with precision, minimizing discomfort for patients.
- Streamlined inventory management process for phlebotomy supplies, preventing shortages and overstock situations.
- Ensured proper identification and documentation of samples, significantly reducing instances of mislabeling.
- Trained new phlebotomists in proper blood collection techniques and safety protocols, elevating overall quality of care.
- Collected blood samples using vacutainer tubes, tourniquets, syringes, butterfly needles, and straight needles.
- Adhered to HIPAA standards and maintained patient confidentiality in all interactions.
- Verified patients' identification for proper sample collection.
- Drew blood from veins by vacuum tube, syringe, or butterfly venipuncture methods.
- Performed venipunctures, finger sticks and heel sticks for both adult and pediatric patients.
- Verified proper storage and transportation of specimens to laboratories.
- Spoke with patient to gather information for lab records, reduce fear, or anxiety and optimize cooperation.
- Assisted in training and onboarding new phlebotomists.
- Reviewed and processed requisitions for laboratory tests.
- Monitored supply levels and placed orders for laboratory supplies.
Adjunct Clinical Instructor
Manuel Fajardo Surgical Clinical Hospital
Havana, Cuba
09.2021 - 04.2023
- Evaluated student performance through ongoing assessment, providing constructive feedback and promoting academic growth.
- Facilitated skill development through hands-on clinical training, reinforcing theoretical knowledge with practical application.
- Managed classroom dynamics effectively, fostering a positive atmosphere conducive to learning while maintaining professionalism at all times.
- Supervised students during clinical rotations, ensuring adherence to policies and procedures while promoting patient safety and quality care delivery.
- Promoted cultural competence among students through exposure to diverse patient populations during clinical experiences.
- Delivered high-quality instruction using a variety of teaching methods tailored to diverse learning styles and individual needs of students.
- Contributed to program evaluation efforts by collecting data on student outcomes and providing input for ongoing improvements.
- Increased student preparedness for licensure exams by implementing comprehensive review sessions that incorporated test-taking strategies and content-specific material.
- Served as an approachable mentor for students, offering guidance on career planning and professional networking opportunities.
- Supported student success by actively participating in academic advising sessions, identifying areas for improvement, and developing targeted interventions.
- Provided a supportive learning environment by addressing individual student needs and fostering open communication.
- Supervised students when administering medications to maintain patient safety.
- Assigned students to patients based on students' learning objectives and patient needs.
- Updated instructional materials, ordered equipment and supplies and utilized various learning modalities to enhance instruction.
- Instructed students on how to perform head-to-toe assessments on patients and how to intervene in medical emergencies.
- Provided immediate and constructive feedback to students individually and as group.
- Provided educational lectures and facilitated discussions on weekly basis.
- Improved student performance by defining clear goals and communicating performance metrics.
- Implemented new educational techniques to boost student comprehension while reducing learning time.
- Incorporated instructional aids and motivational strategies to eradicate learning gaps.
- Implemented instructional presentations to communicate coursework goals.
- Analyzed clinical settings' success in helping students achieve course and program outcomes.
- Evaluated students' competencies through written assignments and examinations.
Education
Licensed - Facial Specialist
American Beauty And Trade School
Miami, FL10-2025
Registered Phlebotomy Technician - Phlebotomy
The Healthcare Professionals Registry
05-2024
Registered Medical Assistant - Medical Assistant
The Healthcare Professionals Registry
07-2023
BLS Provider - Basic Life Support
American Heart Association
07-2023
M.D. - Medicine
Manuel Fajardo University of Medical Sciences
12-2022
Skills
- HIPAA compliance
- Patient scheduling
- Medical terminology knowledge
- EMR / EHR
- Clinical documentation
- Phlebotomy
- Procedure assistance
- Electronic medical records
- CPR
- Phlebotomy techniques
- Professionalism and ethics
- Insurance verification
- Maintaining confidentiality
- Fluent in Spanish
- Medical terminology in Spanish and English
- Healthcare software proficiency
- Vital signs monitoring
- High-frequency machine use
- Extractions and pore cleansing
- Customized skincare plans
- Microdermabrasion expertise
- Skincare product sales
- Eyebrow shaping and tinting
- Esthetics
- Galvanic current treatments
- Anti-aging treatments
- Skin rejuvenation
- Makeup application techniques
- Dermaplaning proficiency
- Expert skin analysis
- Sensitive skin care
- Advanced facials specialist
- Chemical facial peels
- HydraFacials
- Proficient in eyebrow and lash tinting
- Radiofrequency skin tightening
- Facial massage techniques
- Facial treatment customization
- Skincare services
- Facials and microdermabrasion
- Body hair removal
- Skincare treatments
- Microdermabrasion treatments
- Waxing and threading
Certification
- RMA - Registered Medical Assistant
- Certified of Training- Eyeslash Lifting, Eyebrows Design, Lamination and Tint, (American Beauty and Trade School)
- PT - Phlebotomy Technician
- Certified CPR-BLS (American Heart Association)
Languages
Spanish
Native or Bilingual
English
Professional Working
Timeline
Medical Assistant
Vidamax Medical Center
06.2024 - Current
Phlebotomist
Vidamax Medical Center
06.2024 - Current
Adjunct Clinical Instructor
Manuel Fajardo Surgical Clinical Hospital
09.2021 - 04.2023
Registered Medical Assistant - Medical Assistant
The Healthcare Professionals Registry
BLS Provider - Basic Life Support
American Heart Association
M.D. - Medicine
Manuel Fajardo University of Medical Sciences
Licensed - Facial Specialist
American Beauty And Trade School
Registered Phlebotomy Technician - Phlebotomy
The Healthcare Professionals Registry