Amal Kasem
Arlington,TN
Summary
My name is Amal Ali kasem I finish my assistant degree by American name university in 2024 I work in medical field for more than 5 years I love to help people and take care of my patients.
Knowledgeable certified medical assistant with exceptional background over several years handling intensive clinical environments. Quality-driven and safety-oriented with excellent interpersonal and relationship-building abilities. Experienced in collaborating across disciplines to support patient needs and enhance care.
Personable Medical Assistant bringing several years of hands-on experience balancing problematic administrative and clinical duties to achieve patient satisfaction. Offering thorough understanding of medical registration process and procedures to streamline client processing. Compassionate and respectful collaborator recognized for delivering high-quality healthcare and excellent customer service.
Overview
1
1
Certification
2027
2027
years of professional experience
Work History
Medical Assistant
IT CONNECTIONS
Cordova, Tn
01.2026 - 07.2026
- Assisted healthcare providers with patient examinations and treatment procedures.
- Managed patient records using electronic health record systems efficiently.
- Scheduled appointments and coordinated patient follow-ups as needed.
- Provided compassionate support to patients during their visits and treatments.
- Conducted routine laboratory tests and prepared samples for analysis.
- Ensured cleanliness and organization of medical equipment and supplies.
- Documented notes during patient visits.
Certified Medical Assistant
Health Quest
Memphis, TN
11.2024 - 01.2026
- Triage and take care of the patient
- Completed paperwork for doctors, including EPA and CMD documentation, to support patient care, while also performing lab work and scheduling follow-up appointments.
- Assisted healthcare providers with patient examinations and procedures.
- Maintained and organized patient records using electronic health record systems to ensure accurate and accessible documentation.
- Prepared and administered medications according to medical staff instructions.
- Coordinated patient appointments and follow-up visits efficiently.
- Educated patients on health maintenance and disease prevention strategies to promote overall wellness and informed healthcare decisions.
- Conducted routine lab tests and prepared specimens for analysis.
- Supported front office operations, including billing and insurance verification.
- Collaborated with team members to enhance patient care processes.
- Administered injections, immunizations, medications, wound dressings and other treatments according to physician instructions.
- Assisted physicians and nurses with patient exams, including taking vital signs, preparing exam rooms, and updating medical records.
- Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
- Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
- Conducted diagnostic tests such as EKGs or hearing screenings in accordance with established protocols.
- Educated patients about medications, procedures and physician's instructions.
- Organized charts, documents and supplies to maintain team productivity.
- Collected urine samples from patients for drug screens or pregnancy tests when necessary.
- Prepared specimens for laboratory testing and performed routine laboratory tests.
- Contacted pharmacies to submit and refill patients' prescriptions.
- Assisted in minor surgical procedures such as suturing lacerations or removing stitches under the direction of a physician.
- Maintained accurate records of patient visits including diagnosis information, treatment notes, prescriptions.
- Managed inventory of medical supplies ensuring adequate stock levels were maintained at all times.
- Interviewed patients to verify information, record medical history and confirm purpose of visit.
- Assessed, documented, and monitored vital signs for patients within outpatient setting.
- Ensured that all equipment was functioning correctly prior to use during patient examinations or treatments.
- Secured patient information and maintained patient confidence by completing and safeguarding medical records.
- Provided support to patients by helping them fill out forms and answering their questions about health care services.
- Administered rapid tests for COVID and strep to help clinical staff assess conditions.
- Contributed to office operations by triaging patients by the severity of medical complaint.
- Obtained insurance authorizations for prescribed medications or treatments for patients in need of financial assistance programs.
Certified Medical Assistant
ENDOC diabetes
Memphis, TN
08.2024 - 10.2024
- Worked there for a few months but no hours for me
- Assisted healthcare providers with patient examinations and procedures.
- Administered injections, immunizations, medications, wound dressings and other treatments according to physician instructions.
- Assisted physicians and nurses with patient exams, including taking vital signs, preparing exam rooms, and updating medical records.
- Managed patient records using electronic health record systems.
- Coordinated patient appointments and follow-up visits efficiently.
- Administered injections, immunizations, medications, and wound dressings per physician instructions.
- Supported front office operations, including billing and insurance verification.
Mother's Day Out Teacher
Muslim Community Center for Human Services
Memphis, TN
04.2014 - 05.2019
- Take care of children and teach the skills of preschool students
- Implemented culturally relevant teaching strategies to support diverse student backgrounds.
- Facilitated classroom discussions to promote critical thinking and student participation.
- Introduced and encouraged debate-style classroom setting to increase student active participation and critical thinking.
- Mentored junior teachers in effective classroom management and instructional techniques.
- Collaborated with parents and guardians to enhance student learning experiences.
- Maintained a safe and orderly learning environment for all students.
- Built and strengthened positive relationships with students, parents, and teaching staff.
- Prepared and maintained classroom environments appropriate for student learning and physical, social and emotional development.
- Developed and implemented lesson plans based on curriculum objectives.
- Scheduled tutoring sessions to help students improve grades and gain better grasp course material.
- Conquered challenges of working with highly diverse student population to attain exceptional student achievement.
- Performed student background reviews to ascertain learning deficiencies and strengths to develop tailored lessons based on student needs.
- Evaluated students on monthly basis and adjusted lessons accordingly to incorporate improvements.
- Tested students' comprehension of subject matter through quizzes, tests and projects.
- Tutored students requiring extra help and gave additional practice work to help improve concept understanding.
- Led students through safety procedures for active shooter and fire drills.
- Received recognition for contributions to innovative concepts in classroom instruction.
- Identified and documented learning achievements by reporting outcomes, performance information and program adjustments used to boost comprehension.
- Used videos, lectures and moderated discussions to engage students during class.
- Prepared and graded subject tests for students.
Medical Assistant
Memphis’s Muslim clinic
Memphis, Texas
- Assisted healthcare providers with patient examinations and treatment procedures.
- Managed patient records using electronic health record systems efficiently.
- Scheduled appointments and coordinated patient follow-ups as needed.
- Provided compassionate support to patients during their visits and treatments.
- Ensured cleanliness and organization of medical equipment and supplies.
- Conducted routine laboratory tests and prepared samples for analysis.
Education
Medical Assistant -
American National University
VirginiaNursing - Certified Medicare assistant
American National University
VirginiaAssociate degree -
South West Community College
Memphis, TNSkills
- Supervising experience
- Clinical documentation
- Patient education
- Patient advocacy
- Patient counseling
- Emergency medicine
- Primary care
- Outpatient
- Patient care protocols
- Nursing
- Phlebotomy
- Venipuncture
- Blood sampling
- EKG
- Laboratory procedures
- Radiology support
- Clinical assessment
- Child health assessment
- Infant Care
- Home health
- Home care
- Technical skills
- Senior Care
- Healthcare outreach
- Technical skills
- EMR systems
- Epic
- Athenahealth
- Microsoft Word
- Microsoft Excel
- Microsoft Powerpoint
- Document management
- Data entry
- Insurance Verification
- First aid
- Specimen collection
- Triage
- Patient observation
- Document management
- Child development experience
- Technical skills
- Staff coordination
- Communication skills
- Organizational skills
- Time Management
- Administrative support
- Office experience
- Customer service
- Motivational interviewing
- Technical skills
- Administrative support
- Administrative support
- Organizational skills
- Triage
- Senior Care
- Medical Records
- Motivational interviewing
- Specimen collection
- First aid
- Childcare
- Clinical assessment
- HIPAA
- Customer service
- Patient care
- Health record management
- Vital signs assessment
- Medical administration
- Team collaboration
- Front office operations
- Time management
- Disease prevention education
- Specimens collection and processing
- Medication administration
- Needs assessments
- Sample collection procedures
- Inventory management
- Patient documentation
- Verbal and written communication
- Attention to detail
- Injection administration
- Conflict resolution
- Treatment setup
- Phlebotomy techniques
- Telephone etiquette
- Clinical applications
- Medical terminology
- Multitasking and organization
- Infection control
- HIPAA compliance
- Patient scheduling
- Medical records management
- Schedule coordination
- Medical billing and coding
- Workflow organization
- Basic life support
- Patient assessments
- Medical billing
- Electronic health records
- Vital sign monitoring
- Blood pressure measurement
- Sterilization techniques
- Safety compliance
- Wound care
- HIPAA protocols
- pH testing
- Insurance confirmation
- Healthcare procedures
- Patient-focused care
- Telehealth coordination
- Immunization administration
- Medical record management
- Lab specimen preparation
- Vital sign assessment
- Appointment scheduling
- Infection control practices
- Health education
- EKG set up and monitoring
- Patient oral care
- Suture removal
- Appointment setting
- Dementia and Alzheimer's care
- Appointment reminders
- Family education
- Prioritizing stat orders
- Medical terminology in [languages]
- Customer relationship management (CRM)
- Patient management
- Medical supply inventory
- Electronic medical records
- Check-in coordination
- Venipuncture and phlebotomy
- Diagnostic image processing
- Insurance authorizations
- Vital sign monitors
- Anatomy and physiology
- Sterile technique
- Wound care specialist
- Antigen testing
- Medical transcription
- Completing insurance forms
- Pulmonary function tests (pfts)
- Professionalism and ethics
Certification
- Certified Medical Assistant, 05/01/22, Present
- Professional In Human Resources
- Driver's License
- Certified Medical Assistant
- Heart-saver Certification
- CCMA Certification
- BLS Certification
- CPR Certification
- Medical License
- Teaching Certification
- Child Development Associate Certification
- First Aid Certification
Awards
Cultural awards from my school, 05/01/22
Languages
Arabic, Fluent
Willing To Relocate
Lakeland, TN
Reference
- Dr: Derek Meadow i work with him at health quest +1 (901) 326-3133
- April Mason is the manager at heath quest (901) 485-1319
- Constance (Aisha: +1 (901) 268-9512
Timeline
Medical Assistant
IT CONNECTIONS
01.2026 - 07.2026
Certified Medical Assistant
Health Quest
11.2024 - 01.2026
Certified Medical Assistant
ENDOC diabetes
08.2024 - 10.2024
Mother's Day Out Teacher
Muslim Community Center for Human Services
04.2014 - 05.2019
Medical Assistant
Memphis’s Muslim clinic
Medical Assistant -
American National University
Nursing - Certified Medicare assistant
American National University
Associate degree -
South West Community College