Alejandra Gonzalez
Mckinney ,TX
Summary
Compassionate and detail-oriented Phlebotomist with experience at Biolife Plasma Services, skilled in venipuncture and patient care. Enhanced patient experiences through effective communication and ensured accurate specimen handling. Bilingual in Spanish and English, adept at thriving in high-pressure environments while maintaining exceptional service standards.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Phlebotomist
Biolife Plasma Services
12.2024 - Current
- Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
- Enhanced patient experience through compassionate care and communication during blood draw procedures.
- Completed proper sanitation and cleaning of equipment and work areas between patients.
- Collected, labeled, and processed blood samples for variety of tests, ensuring accuracy and timely delivery to laboratory.
- Monitored patients for adverse reactions post-venipuncture, ready to provide immediate care if needed.
Host
Mi Cocina
06.2024 - 11.2024
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Answered customer questions about hours, seating, and menu information.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
Computer Data Entry Operator
GIS
03.2022 - 04.2024
- Assisted with file organization, ensuring documents were properly categorized and easily accessible for team members.
- Collaborated with team members to complete large-scale data entry projects in a timely manner.
- Maintained up-to-date knowledge of computer software programs for optimal data entry results.
- Improved internal communication by maintaining accurate contact lists and employee records.
Education
Plano East Senior HS
Plano, TX05.2024
Skills
- Venipuncture
- Order of draw
- Patient care
- Specimen handling
Certification
Phlebotomist course
Timeline
Phlebotomist
Biolife Plasma Services
12.2024 - Current
Host
Mi Cocina
06.2024 - 11.2024
Computer Data Entry Operator
GIS
03.2022 - 04.2024
Plano East Senior HS
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