Summary
Overview
Work History
Education
Skills
Timeline
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Alejandra Hernandez

Ontario,CA

Summary

Professional, skilled in crafting high-quality beverages and providing exceptional customer service. Strong focus on teamwork, ensuring smooth operations and meeting customer needs efficiently. Adaptable and reliable, ready to excel in fast-paced environments. Expertise in coffee preparation, machine maintenance, and inventory management, with friendly and approachable demeanor.

Overview

5
5
years of professional experience

Work History

Barista

Starbucks
04.2023 - Current
  • Maintain a clean and organized workspace for optimal productivity and safety.
  • Promote a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
  • Pleasantly interact with customers during hectic periods to promote fun, positive environment.
  • Contribute to a positive team environment through effective communication and collaboration with colleagues.
  • Train new employees, sharing knowledge and expertise of coffees, teas, and merchandise.

Pharmacy Technician

Del's Pharmacy
02.2024 - 08.2024
  • Answered incoming phone calls and addressed questions from customers and healthcare providers.
  • Stocked, labeled, and inventoried medication to keep accurate records.
  • Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
  • Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
  • Solved customer problems over telephone by providing assistance with placing orders, navigating systems, and locating items.

Dairy Manager

Vons Grocery Store
02.2020 - 02.2023
  • Checked department signage and confirmed proper pricing, making sure sale items accurate.
  • Enhanced dairy department efficiency by implementing effective inventory management systems.
  • Restocked cases with new merchandise and removed expired items for proper disposal.
  • Answered questions from customers and discussed new products placed in dairy cases.

Education

Pharmacy Technician Certificate - Pharmacy

American Career College
CA
05-2024

Associates of Early Childhood Care And Education - Education

Fullerton College
Fullerton, CA
05-2017

High School Diploma -

Pacifica High School
Garden Grove
06-2015

Skills

  • Time management
  • Friendly and outgoing
  • Attention to detail
  • Team player
  • Problem-solving
  • Opening and closing duties
  • Team leadership
  • Barista Trainer

Timeline

Pharmacy Technician

Del's Pharmacy
02.2024 - 08.2024

Barista

Starbucks
04.2023 - Current

Dairy Manager

Vons Grocery Store
02.2020 - 02.2023

Pharmacy Technician Certificate - Pharmacy

American Career College

Associates of Early Childhood Care And Education - Education

Fullerton College

High School Diploma -

Pacifica High School

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