Alejandra Lavaire-Flores
New Britain,CT
Summary
Friendly and reliable with positive attitude and excellent customer service skills. Understands importance of maintaining accurate cash handling and efficient transaction processes. Dedicated to creating welcoming atmosphere and ensuring customer satisfaction.
Overview
1
1
year of professional experience
1
1
Certification
Work History
The Green Teahouse
Ting Luo
11.2023 - Current
- Greeted customers entering store and responded promptly to customer needs.
- Controlled line and crowd with quick, efficient service.
- Enhanced customer satisfaction by efficiently preparing and serving high-quality beverages.
- Worked flexible schedule and extra shifts to meet business needs.
- Built relationships with customers to encourage repeat business.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Maintained a clean and organized workspace for optimal productivity and safety.
- Cleaned counters, machines, utensils, and seating areas daily.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
Education
High School Diploma -
E.C. Goodwin Technical High School
New Britain, CT06-2024
Skills
- Customer Service
- Cleaning and sanitizing
- Order Taking
- Multitasking
- Problem-Solving
- Flexible Schedule
- Safe Food Handling
- Food safety knowledge
Certification
- OSHA Certified
- Culinary Arts
Timeline
The Green Teahouse
Ting Luo
11.2023 - Current
High School Diploma -
E.C. Goodwin Technical High School
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