Alejandra Lopez

• Arranged bakery displays to showcase baked goods, cakes and pies to drive product sales.
• Provided superior customer service to promote guest satisfaction, brand loyalty and consistent revenue.
• Monitored counter and display inventory by replacing stock and requesting new products from kitchen to keep areas well-stocked for maximum sales.
• Packaged customer purchases with care and strong organizational skills to facilitate easy carrying and prevent product shifting.

• Enabled customers to feel welcomed, important and appreciated by answering questions about products sold throughout store.

• Maintained accurate computer inventory by entering data from incoming and new shipments.
• Tagged and prepared new merchandise for retail sales.
• Adhered to storage plans with proper product placement and organization.

• Resolved customer complaints and maintained clean and tidy checkout area.
• Enabled customers to feel welcomed, important and appreciated by answering questions about products sold throughout store.
• Maintained customer satisfaction with quick and professional handling of product returns.
• Handled approximately daily credit and cash transactions for customers with accuracy and speed.

• Monitored client vital signs, administered medications and tracked behaviors to keep healthcare supervisor well-informed.
• Recognized and reported abnormalities or changes in patients' health status to case manager.
• Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
• Entertained, conversed and read aloud to keep patients mentally alert.
• Provided safe mobility support to help patients move around personal and public spaces.
• Assisted clients with daily living needs to maintain self-esteem and general wellness.

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• Restocked and organized merchandise in front lanes.
• Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
• Worked closely with shift manager to solve problems and handle customer concerns.
• Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
• Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
• Maintained cash drawer of $2000 or more per shift.
• Greeted over several clients per day.
• Worked flexible schedule and extra shifts to meet business needs.
• Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
• Completed inventory counts and ordered merchandise.
• Mentored new team members on POS system operation, customer service strategies and sales goals.
• Monitored self-checkout systems and provided assistance or intervention where required.
• Set up new sales displays each day.
• Operated cash register to record transactions accurately and efficiently.
• Performed cash, card and check transactions to complete customer purchases.
• Learned to cook and Help on different positions and provided backup at key times.
• Demonstrated product features, answered questions, and redirected objections to highlight positive aspects.