Alejandra Luna
Cypress,CA
Overview
5
5
years of professional experience
Work History
Bootcamp
United States Marine Corps
Parris Island, SC
08.2021 - 10.2021
- Intensive training program
- Maintained and improved a high level of personal physical fitness and mental resilience through rigorous, multi-week training programs in demanding environments.
- Collaborated with team members to achieve operational goals, often in high-pressure situations, fostering a strong sense of teamwork and mutual support.
Parts Cashier
AutoZone
Perris, California
10.2021 - 03.2022
- Processed customer transactions accurately and efficiently at AutoZone.
- Managed cash register operations, including cash handling and balancing drawers.
- Assisted customers in identifying and selecting appropriate auto parts.
Lube Technician
Jiffy Lube
Perris, California
03.2022 - 05.2023
- Performed oil changes and fluid replacements on various vehicle makes and models.
- Inspected vehicles for potential issues and recommend necessary services to customer.
- Maintained cleanliness and organization of the service area and tools used for repairs.
Cashier
Yum Yum Donuts
Moreno Valley, California
06.2023 - 12.2023
- Processed customer transactions using point-of-sale systems efficiently.
- Maintained cleanliness and organization of the checkout area consistently.
- Resolved customer complaints with professionalism and empathy promptly.
Lube Technician
Hyundai Motors
Moreno Valley
03.2024 - 05.2024
- Performed oil changes and fluid replacements on various vehicle makes and models.
- Inspected vehicles for potential issues and recommend necessary services to customers.
- Followed safety guidelines to handle hazardous materials during service operations.
Salesperson
Hyundai Motors
Moreno Valley
05.2024 - 11.2024
- Assisted customers in selecting vehicles based on needs and preferences.
- Demonstrated vehicle features and benefits during test drives
- Maintained up-to-date knowledge of Hyundai products and promotions.
Salesperson
Mazda Dealership
Riverside, CA
11.2024 - Current
- Assisted customers in selecting vehicles based on needs and preferences.
- Demonstrated vehicle features and benefits during test drives.
- Developed engaging social media content across multiple platforms.
- Reviewed and analyzed customer financial information to assist with account and lending decisions.
- Maintained confidential financial records while following compliance and privacy regulations.
- Built strong client relationships through clear communication and problem solving.
Education
High School Diploma -
Orange Vista High School
Perris, CA07.2021
Skills
- Customer service
- Relationship building
- Customer relationship building
- Customer engagement
- Objection handling
- Sales strategies
Timeline
Salesperson
Mazda Dealership
11.2024 - Current
Salesperson
Hyundai Motors
05.2024 - 11.2024
Lube Technician
Hyundai Motors
03.2024 - 05.2024
Cashier
Yum Yum Donuts
06.2023 - 12.2023
Lube Technician
Jiffy Lube
03.2022 - 05.2023
Parts Cashier
AutoZone
10.2021 - 03.2022
Bootcamp
United States Marine Corps
08.2021 - 10.2021
High School Diploma -
Orange Vista High School