Alejandra Marquez
Mira Loma,CA
Summary
Experienced nursing professional with proven teaching expertise and devotion to building up new nurses with skills necessary to excel in today's healthcare settings. Top-notch clinical expertise, sound judgment and strengths in workflow optimization and strategic planning. Vigilant and conscientious about isolating and resolving concerns.
Overview
8
8
years of professional experience
Work History
Assistant Nurse Manager
Arrowhead Regional Medical Center
02.2023 - Current
- Performed real-time chart audits for patients ensuring accuracy and completeness of information while capitalizing on opportunities for process improvement.
- Resolved conflicts among staff members by employing effective communication techniques and seeking mutually beneficial solutions when issues arose.
- Evaluated staff performance regularly, providing constructive feedback and support for professional development opportunities.
- Developed departmental goals and objectives to improve satisfactory rating with patients.
- Promoted a positive work environment by fostering open communication, teamwork, and professional growth opportunities for nursing staff.
- Fostered improvement in staff development, personnel training, and standards of patient care.
- Promoted professional development opportunities to encourage nurses to pursue continuous training.
- Assessed competency levels among nursing staff, identifying areas of improvement for targeted interventions.
- Consistently received positive feedback from both students and colleagues, reflecting a commitment to excellence in teaching.
- Fostered a culture of lifelong learning among nursing staff through ongoing support and encouragement.
Registered Nurse, Medical-Surgical Unit
Arrowhead Regional Medical Center
05.2019 - 02.2023
- Skillfully performed venipuncture, IV insertion, and catheterizations, ensuring proper technique and adherence to infection control standards.
- Utilized critical thinking skills to prioritize nursing interventions based on patients' acuity levels and individual needs.
- Provided health education to patients and families regarding discharge instructions and plans of care.
- Developed strong rapport with patients and families through active listening, empathy, and clear communication during challenging situations.
- Precepted new nurses, providing guidance on unit functions and individual roles, hospital policies and procedures and nursing best practices.
- Utilized adult learning principles to adapt teaching methods according to individual learner needs, maximizing comprehension and retention of material presented.
Registered Nurse, Home Health Care
Maxim Healthcare
08.2017 - 01.2019
- Increased patient satisfaction by building trust through compassionate communication and active listening skills.
- Trained family members on caregiving techniques, empowering them to better support their loved ones during the recovery process.
- Reduced hospital readmission rates by providing thorough patient education on managing chronic conditions at home.
- Determined and addresses individual home care needs by completing detailed assessments and reviewing documentation.
- Played an instrumental role in achieving departmental goals related to nurse retention rates by fostering a supportive learning environment.
- Contributed educational and clinical expertise to help optimize training courses and boost staff learning.
Registered Nurse, Home Health Care
AC Home Health Agency
01.2016 - 08.2017
- Improved patient comfort by skillfully addressing patient care concerns and adjusting care accordingly.
- Increased patient satisfaction by building trust through compassionate communication and active listening skills.
- Spearheaded training sessions for nursing staff, increasing patient confidence in care team.
- Mentored new nurses on best practices, clinical skills development, and company policies, enhancing overall team performance levels.
Education
Bachelor of Science - Nursing
West Coast University, Ontario, CA, US
OntarioMaster of Science - Nursing Education
Grand Canyon University
Phoenix, AZ06.2016
Skills
- Clinical Instruction
- Clinical Supervision
- Learning Styles
- Evaluation methods
- Staff Development
- Mentoring proficiency
- Staff Supervision
- Critical Thinking
- Conflict Management
- Delegation Abilities
- Staff assignments
- Decision-Making
Affiliations
- Academy of Medical-Surgical Nurses
Timeline
Assistant Nurse Manager
Arrowhead Regional Medical Center
02.2023 - Current
Registered Nurse, Medical-Surgical Unit
Arrowhead Regional Medical Center
05.2019 - 02.2023
Registered Nurse, Home Health Care
Maxim Healthcare
08.2017 - 01.2019
Registered Nurse, Home Health Care
AC Home Health Agency
01.2016 - 08.2017
Bachelor of Science - Nursing
West Coast University, Ontario, CA, US
Master of Science - Nursing Education
Grand Canyon University