Summary
Overview
Work History
Education
Skills
Languages
References
Timeline
Generic

Alejandra Martinez

Los Fresnos,TX

Summary

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

8
8
years of professional experience

Work History

Recreational Facilitator

Compass Connections
Los Fresnos , Tex
01.2023 - Current

40-hour work weeks.

  • Plan, schedule, and coordinate recreational opportunities for the service population.
  • Maintain a safe and orderly environment for the service while they are engaged in activities under the direction of this position.
  • Organized materials and resources required for each session in advance.

Direct Care Worker

BCFS
Los Fresnos, TX
12.2021 - 01.2023

40-hour work weeks.

  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Managed challenging behaviors effectively using appropriate de-escalation techniques and crisis intervention strategies when necessary.
  • Continuously updated personal knowledge within the direct care field through regular training sessions and workshops to ensure optimal care for each patient.
  • Monitored and assisted residents through individual service plans.
  • Scheduled and accompanied clients to medical appointments.

Youth Care Worker

Calibrun
Los Fresnos, TX
03.2020 - 11.2021

40-hour work weeks.

  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Managed challenging behaviors effectively using appropriate de-escalation techniques and crisis intervention strategies when necessary.
  • Continuously updated personal knowledge within the direct care field through regular training sessions and workshops to ensure optimal care for each patient.
  • Monitored and assisted residents through individual service plans.
  • Scheduled and accompanied clients to medical appointments.

Licensed Sales Producer

Allstate
New Braunfels, TX
10.2018 - 03.2020

40-hour work weeks.

  • Enhanced client retention rates with timely follow-ups and personalized attention to individual concerns.
  • Developed new business opportunities through networking events, community involvement, and referrals.
  • Negotiated favorable terms with underwriters on behalf of clients, effectively balancing risk mitigation with cost considerations.
  • Coordinated regular client appreciation events as a means of fostering loyalty and strengthening relationships over time.

Admissions Cashier

Schlitterbahn
South Padre Islan , TX
06.2018 - 09.2018

Less than 40-hour work weeks.

  • Greeted and welcomed customers upon arrival.
  • Processed customer payments via cash, credit card, or check.
  • Provided assistance to customers with ticket purchases and answered questions regarding event information.
  • Balanced cash drawer at the end of each shift.

Sales Agent

Pronto Insurance Company
New Braunfels, TX
12.2017 - 06.2018

40-hour work weeks.

  • Developed strong relationships with clients through excellent customer service and regular follow-ups.
  • Assisted call-in customers with questions and orders.
  • Increased sales and customer satisfaction through personalized service.
  • Offered each customer top-notch, personal service to boost sales and customer satisfaction.

Associate

Amazon
San Marcos , TX
12.2016 - 12.2017

40- hour work weeks.

  • Inspected packages for accuracy and completeness before shipping.
  • Packed products in accordance with specified instructions.
  • Unloaded and loaded trucks with merchandise for distribution.
  • Organized inventory in the warehouse according to established procedures.

Education

No Degree - Computer Support Specialist

Southern Career Institute
Brownsville, TX
04.2016

High School Diploma -

Los Fresnos High School
Los Fresnos, TX
05.2015

Skills

  • Data Analysis
  • Community Outreach
  • Staff Management
  • Project Management
  • Task Delegation
  • Agenda Setting
  • Multitasking
  • Relationship Building
  • Professionalism
  • Active Listening
  • Analytical Skills
  • Continuous Improvement
  • Problem-Solving
  • Organizational Skills
  • Teamwork and Collaboration
  • Analytical Thinking

Languages

English
Native/ Bilingual
Spanish
Native/ Bilingual

References

References available upon request.

Timeline

Recreational Facilitator

Compass Connections
01.2023 - Current

Direct Care Worker

BCFS
12.2021 - 01.2023

Youth Care Worker

Calibrun
03.2020 - 11.2021

Licensed Sales Producer

Allstate
10.2018 - 03.2020

Admissions Cashier

Schlitterbahn
06.2018 - 09.2018

Sales Agent

Pronto Insurance Company
12.2017 - 06.2018

Associate

Amazon
12.2016 - 12.2017

No Degree - Computer Support Specialist

Southern Career Institute

High School Diploma -

Los Fresnos High School
Alejandra Martinez