ALEJANDRA MEDINA
Downey
Summary
Dedicated professional with a strong background in client relationship management and clerical support. I am fluent in both English and Spanish, allowing me to effectively communicate with diverse clients and colleagues. My organizational skills, attention to detail, and ability to manage administrative tasks efficiently contribute to smooth office operations. I consistently prioritize client needs, ensure compliance, and go above and beyond to deliver exceptional support, making me a top performer in every role I take on.
Overview
8
8
years of professional experience
Work History
Outside Sales
Happy Paws & Life
01.2021 - Current
- Supported outside sales representatives as needed during negotiations or high-priority client engagements
- Managed filing system, entered data and completed other clerical tasks
- Managed client outreach and develop new business relationships
- Scheduled client meetings to discuss opportunities
- Ensured organization of records related to sales, client interactions, and follow-ups
Insurance Broker
La Auto Insurance
08.2017 - 12.2020
- Provided exceptional customer service by responding quickly to inquiries, resolving issues, and anticipating client needs
- Educated clients on various insurance products, enabling informed decisions regarding their coverage options
- Contributed at a high-traffic location
- Maintained organized records and documentation of client interactions
- Processed paperwork while ensuring compliance with insurance regulations
- Utilized CRM software to manage client relationships
Education
High School - undefined
Villa Park, CASkills
- Fluent in English and Spanish (spoken & written)
- Strong clerical and administrative abilities
- Excellent written and verbal communication skills
- Experience handling confidential information
- Proficient in managing appointments and filing systems
- Top salesperson with a customer-focused approach
Timeline
Outside Sales
Happy Paws & Life
01.2021 - Current
Insurance Broker
La Auto Insurance
08.2017 - 12.2020
High School - undefined
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