Alejandra Mendoza-Valdovinos
Las Vegas,NV
Summary
- Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service.
- Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements.
- Skilled at creating displays to promote higher sales, completing cash register transactions and maintaining accurate records of all transactions.
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- Certified Phlebotomist well versed in venipuncture, capillary puncture and special collection procedures. Detail-oriented and committed to maintaining highest quality control and patient care standards.
- Knowledgeable in routine blood drawing procedures and using vacutainer tubes, tourniquets, syringes, butterfly needles and straight needles. Committed to maintaining highest quality standards when collecting, labeling and processing samples and specimens.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Pro Sales Associate
Home Depot
Las Vegas, NV
05.2021 - Current
- Increased sales revenue by establishing strong rapport with clients and identifying their specific needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Navigated complex negotiations confidently, securing favorable terms for both company and customers alike.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Handled customer inquiries and suggestions courteously and professionally.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
Education
Phlebotomy
Northwest Career College
Las Vegas, NV03.2024
High School Diploma -
Liberty High School
Henderson, NV05.2021
Skills
- Venipuncture
- Order of draw
- Patient Care
- Specimen handling
- Proper tourniquet use
- Data Entry
____________________________
- Customer Service
- Customer Assistance
- Work Ethic and Integrity
- Patience and Empathy
- Cash Handling
Certification
- Licensed Phlebotomy Technician - March 2024-2026
- CPR/BLS License - April 2024
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Pro Sales Associate
Home Depot
05.2021 - Current
Phlebotomy
Northwest Career College
High School Diploma -
Liberty High School