Alejandra Montejano
Elgin,IL
Summary
Dynamic retail professional with a proven track record at Dollar General, excelling in store operations and inventory control. Skilled in training teams to enhance customer service and drive sales through effective visual merchandising. Committed to achieving results and optimizing performance while fostering a collaborative work environment.
Overview
2
2
years of professional experience
Work History
Key Holder
Dollar General
Carpentersville, IL
06.2024 - Current
- Opened and closed the store following company procedures and safety protocols.
- Managed cash register operations, accurately handling transactions and processing returns.
- Assisted customers with product inquiries, fostering positive shopping experiences.
- Organized merchandise displays to enhance product visibility and accessibility.
- Conducted inventory counts to maintain stock accuracy and prevent shortages.
- Received shipments from vendors, efficiently stocking all products in designated locations.
- Organized backroom storage areas to maximize efficiency of space utilization.
Lead Sales Key Holder
Dollar General
Carpentersville, IL
06.2024 - Current
- Supervised daily operations to enhance store performance and maintain high customer satisfaction.
- Trained and mentored new sales associates in product knowledge and customer service to improve team effectiveness.
- Managed inventory, overseeing stock replenishment and implementing loss prevention strategies to protect store assets.
- Conducted inventory management, including stock replenishment and loss prevention strategies.
Education
GED -
Elgin Community College
Elgin, ILSkills
- Inventory management
- Loss prevention
- Inventory control
- Merchandise replenishment
- Store operations
- Retail sales
- Visual merchandising
- Customer engagement
- Customer service
- Picking/packing seasonal products Ensuring safe removal of recalled items etc
LANGUAGES
Spanish, Native or Bilingual
Timeline
Key Holder
Dollar General
06.2024 - Current
Lead Sales Key Holder
Dollar General
06.2024 - Current
GED -
Elgin Community College