Summary
Overview
Work History
Education
Skills
Languages
Personal Profile
Timeline
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Alejandra Morell

Miami

Summary

Results-oriented Lead Cargo Agent with a strong track record of ensuring secure and efficient cargo shipments. Skilled in verifying weights and measurements, generating shipping documentation, and troubleshooting delivery issues. Known for developing strong relationships with airlines and customers to minimize costs and ensure smooth handling of shipments. Exceptional problem-solving and communication skills. Also I have more than 4 years experience with sales and customer services.

Overview

6
6
years of professional experience

Work History

Lead Cargo Agent

TRI-STAR CARGO HANDLING
06.2021 - Current
  • Adhered strictly to company policies related to security clearance procedures for cargo shipments
  • Verified weights and measurements against shipping documentation prior to loading and unloading cargo onto planes or trucks
  • Generated shipping documentation such as bills of lading, packing lists, dock receipts, and certificates of origin
  • Provided shipment status notification to exporters, consignees, and insurers
  • Reserved necessary space on ships, aircraft, trains, or trucks

Sales Associate

Verizon Wireless
07.2019 - 04.2021
  • Maintained records of shipment manifests, invoices, bills of lading, customs documents and other related paperwork
  • Utilized problem-solving skills to troubleshoot issues pertaining to deliveries
  • Calculated weight, volume, and cost of goods to be moved
  • Prepared reports detailing the movement of goods within warehouses
  • Recommended shipping solutions to minimize cost and environmental impacts
  • Developed strong relationships with airlines, forwarders and customers to ensure smooth handling of shipments
  • Investigated discrepancies between actual shipments and invoices related to air exports and imports
  • Ensured that all required documents were collected prior to initiating the export process
  • Supervised staff on the preparation of documents related to import and export regulations

Education

High School Diploma -

Miami Coral Park
Miami, FL
05.2018

Skills

  • Safety Violations
  • International Shipments
  • Status Updates
  • Handling Terminations
  • Accurate Documentation
  • Report Generation
  • Daily Logs
  • Team Goals

Languages

Spanish
Native or Bilingual
English
Professional Working

Personal Profile

Hard worker, quick learner, excellent customer service, organized and dependable team player that thrives in a high pressure environment. Demonstrate ability to multi-task, planning, implementation and prioritization; keep client confidentiality and coordination of projects. High level of personal integrity and responsibility. Strong work ethic.

Timeline

Lead Cargo Agent

TRI-STAR CARGO HANDLING
06.2021 - Current

Sales Associate

Verizon Wireless
07.2019 - 04.2021

High School Diploma -

Miami Coral Park

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Alejandra Morell