Dynamic and efficient professional with extensive experience in the hospitality sector, notably at La Garibaldi Restaurante and Sergio’s cafe, Excelled in high-pressure environments, demonstrating exceptional customer service and time management skills. Proven track record of enhancing guest satisfaction and streamlining operations, I’m passionate about providing exceptional service and I’m always eager to learn new skills
•Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
•Remained calm and poised when dealing with difficult customers or during busy shifts.
•Folded napkins and prepared sets to provide adequate supplies for host station.
•Shared knowledge of menu items and flavors.
•Arranged tables and chairs for special occasions and events.
•Checked dining area supplies of linens, wrapped silverware, and replenished low stock.
•served drinks, and desserts
• handled high-pressure situations with composure, maintaining, excellent service standards even during rash hours.
• supervised set up of banquet food stations and coordinated service to multiple dining areas.
• kept server areas clean and stocked to increase efficiency while working tables.
• Answered customer’s questions, recommend items, and recorded order information.
•Used cards registers and credit card machines to cash out customers.
•Bussed tables during busy periods to assist staff and quickly turn over tables.
•Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.