Alejandra Ramos
Vista
Summary
Driven individual with a commitment to delivering outstanding customer experiences in fast-paced settings. Demonstrates adaptability and teamwork, effectively navigating challenges while ensuring compliance with safety protocols. Passionate about contributing to a collaborative environment that values quality and service.
Overview
3
3
years of professional experience
Work History
Restaurant Team Member/General Manager In Training
Jersey Mike's Subs
Carlsbad
05.2020 - 08.2022
- Assisted in inventory management by restocking supplies as needed.
- Followed food safety guidelines to ensure product quality and hygiene.
- Provided exceptional service to high volume of daily customers.
- Processed payments accurately and efficiently using POS system.
- Answered phone calls promptly and handled inquiries from customers courteously.
- Followed health code regulations when handling food items safely.
- Cleaned cooking equipment after use according to safety protocols.
- Organized takeout orders for customers on the go or ordering ahead of time.
- Navigated job responsibilities and completed regular tasks by interacting effectively with other employees.
- Monitored temperature of refrigeration units to ensure proper storage conditions.
- Packaged and bagged cooked food and prepared items.
- Monitored temperatures of prepared food and cold-storage areas.
Back of House Team Member
Mendocino Farms
Carlsbad
06.2019 - 11.2019
- Prepared fresh sandwiches using high-quality ingredients and recipes.
- Maintained cleanliness and organization of food preparation areas.
- Inventory of bread production.
- Restocked supplies and ingredients to ensure availability for sandwich assembly.
- Followed food safety guidelines to ensure safe food handling practices.
- Completed opening, closing, and shift change tasks by following company guidelines.
Concession Stand Worker/Usher/Food Runner
Cinépolis
Vista
02.2019 - 05.2019
- Assisted servers by refilling drinks and providing additional support as needed.
- Delivered food orders promptly to theaters, ensuring guest satisfaction.
- Responded promptly to customer inquiries and requests for additional items or services.
- Followed proper cash handling procedures when accepting payments from customers.
- Relayed orders to bar and kitchen by quickly and accurately recording guest selections and keying into register.
- Swept and mopped floors to maintain cleanliness.
Education
High school diploma -
Library High School
Oceanside, CA 01.2026 - 01.2026
Skills
- Problem Solving & Critical Thinking
- Adaptability & Resilience
- Emotional Intelligence & Empathy
- Leadership
- Strong Verbal Communication
- Efficient Learner
Languages
- English
- Spanish
Timeline
High school diploma -
Library High School
01.2026 - 01.2026
Restaurant Team Member/General Manager In Training
Jersey Mike's Subs
05.2020 - 08.2022
Back of House Team Member
Mendocino Farms
06.2019 - 11.2019
Concession Stand Worker/Usher/Food Runner
Cinépolis
02.2019 - 05.2019