Alejandra Reyes-Ortiz
Plainfield,IN
Summary
Student in Software Engineering with hands on experience and application development. Fluent in Spanish and English with excellent communication and interpersonal skills. A fast learner with strong time management and multi-tasking skills. Strong work ethic in team or individual settings to drive product success and process efficiency. Strong troubleshooting and problem solving skills with an analytical mindset
Overview
5
5
years of professional experience
1
1
Certification
Work History
Operations Supervisor
Kohl's Warehouse
04.2022 - 07.2023
- Analyzed department metrics and performance and reported findings to management
- Evaluated team member performance and productivity, provided feedback and implemented corrective actions
- Promoted high standards through personal examples to help each member understand expected behaviors and standards
- Defined clear targets and objectives and communicated to other team members
- Performed statistical analyses to gather data for operational and forecast team needs
- Used strong analytical and problem-solving skills to develop effective solutions for challenging situations
- Paid attention to detail while completing assignments
- Use of Warehouse Management System (WMS) on daily basis to identify key focus areas, problem solve, and develop talent day-to-day
Seasonal Area Specialist (SAS)
Kohl's Warehouse
08.2019 - 04.2022
- Held weekly team meetings to inform team members on company news and updates
- Conducted training and mentored team members to promote productivity, accuracy, and commitment to friendly service
- Prompted culture focused on encouraging staff to develop skills and abilities
- Managed team of 15 employees, delegated tasks and held each employee accountable for completing assignments
- Frequently inspected production area to verify proper equipment operation
- Conducted regular reviews of operations and identified areas for improvement
- Developed effective improvement plans in alignment with goals and specifications
Material Handler
Kohl's Warehouse
07.2019 - 08.2019
- Used hand-held scanners and physical logs to accurately track item movement
- Loaded and unloaded materials onto and off of trucks for fast shipment
- Assisted in receiving, stocking and distribution of merchandise
- Shipped material and performed boxing, packing, labeling, and preparation of related documents
- Packed items into appropriate containers for shipment
Server
QDOBA
07.2018 - 07.2019
- Elevated customer satisfaction through follow-up and enthusiastic customer service
- Communicated with kitchen staff clearly and accurately to deliver meals within desired timeframes
- Cultivated a warm relationship with regular customers
- Participated in training and development to stay updated with company policies and procedures and improve customer service skills
Education
Software Engineer
Coding Temple
11.2033
Diploma -
Cardinal Ritter High School
06.2020
Skills
- Task Delegation
- Cycle Counting
- Data Communications
- Problem Solving
- Business Leadership
- Strategic Goals
- Analytical Skills
- Program Coding
- Python
- JavaScript
- HTML/CSS
- FLASK
- REACT
- JAVASCRIPT/TEXT SCRIPT
- SQL
Languages
English
Spanish
Certification
- Software Engineer Training - Graduation Nov. 2023
Timeline
Operations Supervisor
Kohl's Warehouse
04.2022 - 07.2023
Seasonal Area Specialist (SAS)
Kohl's Warehouse
08.2019 - 04.2022
Material Handler
Kohl's Warehouse
07.2019 - 08.2019
Server
QDOBA
07.2018 - 07.2019
Software Engineer
Coding Temple
Diploma -
Cardinal Ritter High School
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