Alejandra Rivas
Monroe Township
Summary
Dynamic retail professional with a proven track record at Footlocker, excelling in customer service and problem-solving. Adept at maintaining equipment and ensuring a safe environment, I effectively collaborated with teams to enhance customer experiences and drive sales. Recognized for attention to detail and proactive communication, I consistently exceed expectations.
Overview
3
3
years of professional experience
Work History
Retail Sales Associate
Footlocker
Freehold
08.2023 - 05.2025
- Promoted special offers and discounts to encourage additional purchases.
- Provided product information and answered customer questions.
- Inspected purchased items for defects before handing them over to customers.
- Kept informed about new products arriving at the store on a regular basis.
- Handled customer complaints in a professional manner.
- Stocked shelves with merchandise according to company standards.
- Offered suggestions for additional items that may be of interest to customers.
- Assisted in training new employees on proper use of equipment and safety protocols.
- Greeted customers upon entering the store and provided assistance.
- Assisted customers with finding the right product for their needs.
- Demonstrated knowledge of store products and services.
- Participated in team meetings and training sessions.
- Tracked inventory levels throughout the day and restocked items as needed.
- Followed company policies, rules and procedures to promote company goals and maintain safety.
- Initiated friendly conversation with customers to determine level of assistance required.
- Handled price checks, merchandise transfers and fitting room returns to keep store orderly and efficient.
substitute field and maintenance staff
oldbridge public high school
Old Bridge
09.2023 - 11.2023
- Monitored the condition of buildings to identify any required repairs or replacements.
- Repaired drywall, painted walls, and other minor repairs.
- Completed day-to-day duties accurately and efficiently.
- Performing general maintenance tasks
- assistant students and teachers
- Painting fields and making sure everything outwardly is up to date.
- Provided support and guidance to colleagues to maintain a collaborative work environment.
- Move supplies as needed to diffrent school buildings around the area
Production Worker
Stop & Shop
Monroe Township
03.2022 - 12.2022
- Cleaned up work area at end of shift to maintain safe working environment.
- Monitored inventory levels and replenished supplies as needed.
- Organized storage areas for efficient retrieval of items when needed.
- Provided excellent service and attention to customers when face-to-face
- Identified needs of customers promptly and efficiently.
- Operated equipment and machinery according to safety guidelines.
Education
High School Diploma -
Monroe Township High School
Monroe 06-2022
Skills
- Customer service
- Equipment maintenance
- Attention to detail
- Communication skills
- Team collaboration
- Problem solving
Languages
Spanish
Native/ Bilingual
Timeline
substitute field and maintenance staff
oldbridge public high school
09.2023 - 11.2023
Retail Sales Associate
Footlocker
08.2023 - 05.2025
Production Worker
Stop & Shop
03.2022 - 12.2022
High School Diploma -
Monroe Township High School
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