Alejandra Rojas
Escondido,CA
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. team-oriented and ready to learn.
Overview
1
1
year of professional experience
Work History
Internship Student
Neighberhood Healthcare
Escondido, CA
02.2024 - Current
- Helped staff members re-stock supplies and perform other administrative duties.
- Worked with team members to promote great customer service and pleasant work environment.
Patient Services Representative
Neighberhood Healthcare
Escondido, CA
07.2023 - Current
- Scheduled follow-up visits as needed based on physician instructions.
- Checked-in patients for scheduled appointments by verifying demographic information, updating as needed, collecting co-payments, verifying insurance coverage.
- Assesses incoming phone calls to determine the correct course of action based on customer's information and needs
- Impacts patient experience by demonstrating courteous and helpful behavior and a commitment to accuracy
- Verifies patient records are up to date and accurate; makes appropriate changes in computer system, as needed
Education
High School Diploma -
Escondido Adult School
Escondido, CA05-2022
Skills
- Excellent verbal and written communication skills, including superior composition, typing and proofreading skills
- Ability to use computer programs, such as spreadsheets and databases
- Ability to successfully manage multiple tasks simultaneously
- Bilingual (English/Spanish)
references
Irma Garcia
760-270-1609
Neighborhood Healthcare (behavioral health)
Richard Armenta
760-532-2532
Neighborhood Healthcare (pediatrics)
Andrea Barlam Vallez
Dr. Barlam
833-867-4642
Neighbehood Healthcare (behavioral health)
Timeline
Internship Student
Neighberhood Healthcare
02.2024 - Current
Patient Services Representative
Neighberhood Healthcare
07.2023 - Current
High School Diploma -
Escondido Adult School
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