Alejandra Romo
Riverside,CA
Summary
Motivated Trainer eager to help new hires advance in knowledge and abilities to meet career goals. Engaging and hands-on instructor with more than 5 years of related experience and superior planning and time management abilities.
Overview
7
7
years of professional experience
Work History
Trainer
Self Made Training Facility
09.2020 - 09.2023
- Mentored new hires, resulting in stronger staff development and increased productivity.
- Monitored and reported trainee progress, introducing new learning tools to address individual needs.
- Analyzed team performance and identified opportunities for additional training.
- Delivered instructional presentations on equipment use, focusing on efficiency and safety.
- Monitored participant workflow and behaviors throughout training process.
- Developed effective training plans based on department needs and objectives.
Cashier Server
Fuego Kitchen
10.2018 - 09.2020
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Welcomed customers and helped determine their needs.
- Restocked and organized merchandise in front lanes.
- Stocked, tagged and displayed merchandise as required.
Crew Trainer
UFC Gym
08.2016 - 09.2018
- Trained other employees in customer service, food safety, and performance requirements.
- Set positive example for team members by providing high-quality, efficient service.
- Taught new team members correct procedures for all areas of operations.
- Greeted customers with smile and provided friendly service to professionally handle every need.
- Mentored junior employees to improve performance, food safety, and customer service.
- Studied crew members during work shift to provide feedback and guidance in improving performance.
Education
High School Diploma -
Hillcrest High School
Riverside, CA06.2018
Skills
- Payment Collection
- Course Planning
- Group Facilitation Support
- Materials Organization
- Verbal and Written Communication
Languages
English
Full Professional
Spanish
Full Professional
Timeline
Trainer
Self Made Training Facility
09.2020 - 09.2023
Cashier Server
Fuego Kitchen
10.2018 - 09.2020
Crew Trainer
UFC Gym
08.2016 - 09.2018
High School Diploma -
Hillcrest High School
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