Summary
Overview
Work History
Education
Skills
Timeline
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Kaitlyn (Naveen) Griscom

Portsmouth,VA

Summary

Detail-oriented team player with strong organizational skills. Focused on maximizing team success by providing new members with great training and support. Extensive knowledge of food safety, cleaning and sanitizing procedures. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

2
2
years of professional experience

Work History

Trainer

Chick-fil-A
06.2021 - Current
  • Mentored new hires, resulting in stronger staff development and increased productivity.
  • Monitored participant workflow and behaviors throughout training process.
  • Followed food safety procedures outlined in company policies and health and sanitation regulations to prevent food borne illness.
  • Performed shift change tasks each day to keep store neat and running smoothly.
  • Resolved challenging customer complaints to full satisfaction by promoting brand loyalty and maximizing repeat business.
  • Received payments via cash, check, credit cards, vouchers and automatic debits and issued receipts, refunds, credits or change due to customers.
  • Welcomed customers and provided quick and attentive service.

Education

Associate of Science - Professional Communication

Tidewater Community College
Portsmouth, VA
03.2024

High School Diploma -

Portsmouth Christian Schools
Portsmouth, VA
06.2022

Skills

  • Payment Collection
  • Training Initiatives
  • Online-Based Education
  • Staff Orientation and Training
  • Multitasking and Time Management
  • Customer Relations and Communications
  • Decision-Making
  • Self-Motivated

Timeline

Trainer

Chick-fil-A
06.2021 - Current

Associate of Science - Professional Communication

Tidewater Community College

High School Diploma -

Portsmouth Christian Schools

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Kaitlyn (Naveen) Griscom