Alejandra Ruiz-Velasco
Federal Way,WA
Summary
Excellent multi-tasking aptitude. Committed and hardworking with experience processing transactions and assisting customers. Dedicated to resolving issues, answering customer questions. Creative problem-solver versed in customer service.
Overview
3
3
years of professional experience
Work History
Cashier Manager/Social Media Marketing
Burrito Express
02.2021 - Current
- Built relationships with customers to encourage repeat business.
- Restocked and organized merchandise.
- Resolved customer complaints quickly to maintain customer satisfaction.
- Trained, mentored, and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.
- Operated cash register for cash and credit card transactions with excellent accuracy levels.
- Increased customer engagement through social media.
- Created engaging content to catch attention of potential customers.
Education
Bachelor of Arts - Business Administration
University of Washington
Seattle, WA06.2026
High School Diploma -
Decatur High School
Federal Way, WA06.2022
Skills
- Customer Service
- Responsible and completes tasks on time
- Learns quickly and accurately
- Strong organization skills
- Cash Drawer Management
- Cleaning and Sanitizing
- Photo and Video Editing
Additional Information
- I worked as a manager, cashier, and cook for a student store in my marketing class, where I cleaned, restocked, organized, and counted till while ensuring customer satisfaction.
- Run social media accounts for my current workplace, providing information on our products and putting out content to attract new customers.
Timeline
Cashier Manager/Social Media Marketing
Burrito Express
02.2021 - Current
Bachelor of Arts - Business Administration
University of Washington
High School Diploma -
Decatur High School