Committed and hardworking college student with experience management and assisting customers. Dedicated to resolving issues, being a good team player, and most importantly: learning. Creative problem solver versed in customer service.
Overview
2
2
years of professional experience
Work History
Cashier, Shift Manager, Social Media Marketing
Tacos Oasis
06.2021 - 08.2023
Built relationships with customers to encourage repeat business.
Assisted customers with returns, refunds and resolving transaction issues.
Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Worked flexible schedule and extra shifts to meet business needs.
Cooperated with coworkers to improve customer experience and manage storefront.
Participated in brainstorming sessions to generate creative ideas for campaigns.
Answered questions about store policies and addressed customer concerns.
Exercised composure under pressure and in escalated customer service scenarios.
Marketing & Operations Manager at Tacos La Villa MG Holdings, Inc. (Tacos La Villa)Marketing & Operations Manager at Tacos La Villa MG Holdings, Inc. (Tacos La Villa)