Committed and hardworking college student with experience management and assisting customers. Dedicated to resolving issues, being a good team player, and most importantly: learning. Creative problem solver versed in customer service.
Overview
2
2
years of professional experience
Work History
Cashier, Shift Manager, Social Media Marketing
Tacos Oasis
06.2021 - 08.2023
Built relationships with customers to encourage repeat business.
Assisted customers with returns, refunds and resolving transaction issues.
Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Worked flexible schedule and extra shifts to meet business needs.
Cooperated with coworkers to improve customer experience and manage storefront.
Participated in brainstorming sessions to generate creative ideas for campaigns.
Answered questions about store policies and addressed customer concerns.
Exercised composure under pressure and in escalated customer service scenarios.
Assist in developing strategies to establish a lasting digital connection with consumers
Brand and promote the company's presence across various social media platforms
Launch optimized online advertisements using Google Ads and social media marketing to enhance company and brand awareness
Actively participate in SEO efforts, including keyword optimization, image and webpage optimization, and back-linking etc
Prepare newsletters and promotional emails for email and WhatsApp marketing campaigns
Provide creative ideas for content marketing and update website design
Perform basic graphic design tasks using Canva to improve user experience
Conduct market and competitor research, along with Google Analytics analysis
Engage in various traditional marketing activities at Meenakshi Polymers (P) Ltd.Assist in developing strategies to establish a lasting digital connection with consumers
Brand and promote the company's presence across various social media platforms
Launch optimized online advertisements using Google Ads and social media marketing to enhance company and brand awareness
Actively participate in SEO efforts, including keyword optimization, image and webpage optimization, and back-linking etc
Prepare newsletters and promotional emails for email and WhatsApp marketing campaigns
Provide creative ideas for content marketing and update website design
Perform basic graphic design tasks using Canva to improve user experience
Conduct market and competitor research, along with Google Analytics analysis
Engage in various traditional marketing activities at Meenakshi Polymers (P) Ltd.