Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Mariah Miller

St. Petersburg,FL

Summary

Dedicated and dependable marketing and customer service professional with extensive knowledge and experience. Efficiency-driven and comfortable with multitasking, communication, and planning in order to achieve positive internal and external results within a company.

Overview

6
6
years of professional experience

Work History

Social Media/ Marketing Manager

Old Salt Marine
01.2024 - Current
  • Managed multiple social media platforms for increased engagement and audience growth.
  • Created engaging multimedia content including graphics, videos, and blog posts to enhance user experience.
  • Increased website traffic through effective content creation and search engine optimization strategies.
  • Maintained a consistent brand voice across all channels, fostering trust among followers and customers.

Owner

Shape Space LLC
08.2023 - Current
  • Managed day-to-day business operations.
  • Marketing in order to build loyal clientele.
  • Additional schooling in order to continue education and provide premier service.
  • Perfected services through training and consistent practice.

Customer Service Team Leader

Publix
03.2018 - 09.2023
  • Enhanced customer satisfaction by promptly resolving issues and addressing concerns.
  • Balanced administrative tasks such as answering and directing phone calls, overseeing schedules, maintaining proper filing procedures, organizing events, creating/ securing associates files, and running payroll.
  • Achieved high levels of customer satisfaction with timely problem resolution and effective communication.
  • Acted in absence of a manager to resolve issues regarding associates and customers.

Education

Bachelor of Science - Interdisciplinary Social Science

Florida State University
Tallahassee
08.2024

Esthetician's License -

Lively Technical Center
Tallahassee, FL
08.2023

Skills

  • Administrative Support
  • Excellent Communication
  • Team Management
  • Multitasking Abilities
  • Problem Solving
  • Social Media Management

References

References available upon request.

Timeline

Social Media/ Marketing Manager

Old Salt Marine
01.2024 - Current

Owner

Shape Space LLC
08.2023 - Current

Customer Service Team Leader

Publix
03.2018 - 09.2023

Bachelor of Science - Interdisciplinary Social Science

Florida State University

Esthetician's License -

Lively Technical Center
Mariah Miller