Alejandra Smith
Gulf Shores,AL
Summary
Results-driven professional in retail sales, known for high productivity and efficient task completion. Well-versed in customer service, inventory management, and sales strategy development. Excel at communication, problem-solving, and adaptability, ensuring exceptional customer experiences and team collaboration.
Overview
1
1
year of professional experience
Work History
Sales Associate /Building Maintenance Worker
Rural King
Albertville, Alabama
03.2024 - 12.2024
- Maintained up-to-date knowledge of store merchandise and policies.
- Developed trusting relationships with customers by making personal connections.
- Maintained cleanliness of store environment including floors, windows, displays.
- Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
- Ticketed, arranged and displayed merchandise to promote sales.
- Adhered to company initiatives and achieved established goals.
- Answered incoming telephone calls to provide store, products and services information.
- Described merchandise and explained use, operation and care.
- Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
- Restocked shelves as needed to ensure sufficient inventory levels.
- Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
- Handled returns and exchanges according to company policies.
- Assisted in visual merchandising, creating appealing displays that capture customer interest.
- Answered store and merchandise questions and led customers to wanted items.
- Collected payments and provided accurate change.
- Cleaned shelves, counters and tables to maintain organized store.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Processed credit card transactions quickly and securely.
- Recommended, selected and located merchandise based on customer desires.
- Helped customers find specific products, answered questions, and offered product advice.
- Used technology resources to assist customers in locating and selecting items.
- Worked with fellow sales team members to achieve group targets.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Attended weekly team meetings to review performance goals and objectives.
- Built and maintained relationships with peers and upper management to drive team success.
- Watched for and recognized security risks and thefts to prevent or handle situations.
- Organized store by returning merchandise to proper areas and restocked displays.
- Stocked shelves and supplies and organized displays to focus customer attention on specific items.
- Managed household errands and other essential duties.
- Exceeded customer satisfaction by finding creative solutions to problems.
Skills
- Upselling
- Retail loss prevention
- Promotional support
- Sales trends
- Written and oral communication skills
- Adapt to diverse groups
- Cleaning techniques
- Fitting room maintenance
- Sales training
- Hospitality and accommodation
- Strategic planning
- Reliable and punctual
- Listening skills
References
References available upon request.
Timeline
Sales Associate /Building Maintenance Worker
Rural King
03.2024 - 12.2024