Alejandra Solis

• Provided administrative support to the executive team, including scheduling meetings and managing calendars.
• Organized and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records.
• Greeted visitors in a professional manner, responding to inquiries and directing them to appropriate personnel.

· Coordinates the clerical and administrative support functions for the Museum including, daily deposits, office maintenance and organizing files.

· Works with the Junior College to monitor, organize, and update budget and accounting records.

· Prepares and organizes purchase orders, requisitions, check requests, and credit card statements.

· Trains and schedules part-time staff to operate the Museum Store and perform general museum-related tasks such as opening and closing the building.

· Works with museum members and manages the membership database.

· Manages the Museum Store and point of sale system; purchases and handles inventory; maintains Museum Store displays.

· Works with the director to maintain an accurate facility usage calendar.

· Maintains accurate documentation and records for customer billing in regards to Museum rentals; schedules a responsible staff member to manage the rental or event.

· Acts as liaison to the Lea County Cowboy Hall of Fame (LCCHF) board with the Executive Director, and in this capacity, maintains accurate records and other communications for the LCCHF board members and collaborates in researching and procuring fundraising for LCCHF events.

· Plans and executes LCCHF events: Empty Saddles Banquet and the Llano Estacado Banquet.

· Reports to the Executive Director.

· Actively participates in the institutional goals and objectives designed to support the mission of the college.

· Serves on college committees as assigned.

· Performs other duties as assigned or required.

· Nothing contained herein shall limit the President in assigning the employee to any of the various college activities for which he/she would be qualified in order to meet the needs of New Mexico Junior College.

• Developed engaging and informative scripts, guiding tour members through attractions
• Answered questions, pointed out important features, and offered further details about special exhibits to educate visitors
• Inspected tour sites for potential hazards and arranged for repairs when needed
• Maintained accurate records of tour members and managed customer paperwork for organizational maintenance
• Entertained tour guests with various props and signs for maximum engagement, fun, and lasting memories
• Arranged for additional resources and personnel when needed to accommodate larger tour requests
• Utilized effective communication and problem-solving skills to quickly resolve customer issues
• Guided groups of up to 30 people on scheduled tours
• Built personal relationships with guests to promote positive experiences
• Informed tour members of safety risks associated with attractions, ensuring customer security
• Provided information on various sites throughout the area, relaying little-known stories to provide interest

• Operated telephone switchboard, providing information, taking messages and scheduling appointments
• Kept business finances current and accurate by inputting new transactions and reconciling accounts
• Organized efficient, easily accessed file system for digital and physical records
• Supported customers with prompt answers and personalized support Answered questions regarding company pricing and policies Organized office-wide supply requisitions
• Greeted incoming guests and directed individuals to correct meeting spaces Calculated deductions and withholdings required by state and federal law Reconciled payroll discrepancies with thorough reviews of time sheets and work charts Received, recorded, and banked cash, checks, and vouchers

• Food preparations Maintained supply and inventory and processing of monthly orders Register close out and deposits
• Trained and supervised wait staff Monitored for presentation, portion size, and quality
• Supervised day-to-day operations to meet performance, quality and service expectations
• Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs
• Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences
• Ensured adherence to health, safety, and sanitation regulations by regularly inspecting facilities and equipment.
• Optimized restaurant layout by monitoring traffic flow patterns during high-volume periods, making adjustments as needed.
• Conducted regular performance evaluations for staff members, identifying areas of improvement and creating action plans accordingly.
• Oversaw daily financial transactions, including cash handling procedures, revenue tracking, and budget analysis for continuous improvement efforts.
• Assisted in the recruitment, selection, and onboarding of new team members, ensuring a seamless integration into the existing workforce.

• Superlative customer service Maintaining orders are placed and executed accurately Multitasking order taking while doing hands on work
• Maintained a clean, safe, and organized store environment to enhance the customer experience.
• Skilled at working independently and collaboratively in a team environment.
• Proven ability to learn quickly and adapt to new situations.
• Excellent communication skills, both verbal and written.
• Worked well in a team setting, providing support and guidance.
• Passionate about learning and committed to continual improvement.
• Managed time efficiently in order to complete all tasks within deadlines.
• Paid attention to detail while completing assignments.
• Organized and detail-oriented with a strong work ethic.
• Assisted with day-to-day operations, working efficiently and productively with all team members.
• Strengthened communication skills through regular interactions with others.
• Used critical thinking to break down problems, evaluate solutions and make decisions.
• Learned and adapted quickly to new technology and software applications.
• Demonstrated strong organizational and time management skills while managing multiple projects.
• Self-motivated, with a strong sense of personal responsibility.
• Worked effectively in fast-paced environments.

• Ability to use Microsoft Office Suite Ability to answer telephones and set appointments File and label bankruptcy cases Operated telephone switchboard, providing information, taking messages and scheduling appointments
• Kept business finances current and accurate by inputting new transactions and reconciling accounts
• Organized efficient, easily accessed file system for digital and physical records
• Supported customers with prompt answers and personalized support
• Answered questions regarding company pricing and policies
• Organized office-wide supply requisitions
• Greeted incoming guests and directed individuals to correct meeting spaces
• Calculated deductions and withholdings required by state and federal law
• Reconciled payroll discrepancies with thorough reviews of time sheets and work charts
• Received, recorded, and banked cash, checks, and vouchers
• Promoted confidentiality by properly handling sensitive information and adhering to privacy regulations within the law office environment.
• Fostered positive client relationships through exceptional communication skills, attentiveness, and professionalism.
• Facilitated effective communication between clients and legal professionals through accurate message taking and prompt relay of vital information.
• Improved document organization with efficient filing system maintenance, ensuring easy access to legal records and correspondence.
• Maintained a high level of professionalism and discretion when dealing with sensitive client matters by adhering to strict confidentiality protocols.
• Streamlined office operations by managing the scheduling of appointments and meetings for attorneys and clients.
• Managed office supplies inventory levels efficiently to ensure availability of necessary items while reducing costs associated with excess stock.
• Contributed to team success by assisting with various administrative tasks such as data entry, document scanning, or photocopying as needed.
• Created and printed legal documents for attorneys to review.
• Prepared and processed invoices for attorney billing.
• Transcribed information from typed or handwritten notes, shorthand or dictation and confirmed accuracy and correct formatting of documents.

• Hands on training
• Ability to work with team Follow instructions
• Create and plan recipes Establish business from scratch Manage business
• Completed rigorous readings as directed to support unit learning goals.