ALEJANDRA SORIANO
Arcadia,USA
Summary
Detail-oriented,
As customer service professional, brings valuable experience in addressing and resolving customer issues effectively. Known for strong focus on team collaboration and achieving positive outcomes. Reliable and adaptable with excellent communication and problem-solving skills.
Healthcare professional with solid background in providing high-quality patient care and clinical support. Recognized for collaborative teamwork and results-driven approach, consistently adapting to changing medical needs and priorities. Skilled in patient assessment, medication administration, and maintaining accurate medical records.
Tax professional with background in assisting with tax preparation and filing processes. Known for collaborative approach and reliability in adapting to changing requirements. Skilled in tax software use and maintaining accurate records, reflecting high standards and results-oriented mindset.
Overview
15
15
years of professional experience
Work History
Package Handler
Fedex
04.2021 - 08.2025
- Helped with loading boxes in Fedex trucks
- Check addresses on boxes
- Unload trailers
House Nurse
Family
05.2024 - 06.2024
- Helped change IV bag
- Change gauze
- Monitor his blood pressure
- Type and monitor any changes
Sales Associate
Burlington
02.2017 - 04.2023
- Helped with maintaining fitting rooms clean
- Manage cash handling/register
- Stocking shelves
- helped customers with questions and concerns
- Provided exceptional customer service, enhancing shopping experience and fostering customer loyalty.
Sales Associate
99cents Store
06.2016 - 01.2017
- Collaborated with team members to optimize store layout, increasing product visibility and accessibility for customers.
- Handled cash register operations efficiently, maintaining accuracy during transactions and balancing drawers at shift end.
- Resolved customer inquiries and complaints promptly, driving satisfaction through effective problem-solving skills.
Sales Associate
Ross
02.2014 - 12.2015
- Customer service
- Maintaining fitting rooms clean
- Over night stock/ morning stock
Tax Assistant
Bertha Business
07.2010 - 12.2013
- Prepared and filed federal and state tax returns for diverse clients.
- Collaborated with team members to streamline document collection processes.
- Mail documents
- Reviewed client financial statements for accuracy and completeness before submission.
- Call customers to approve appointments
Education
High School -
Benjamin Franklin
Los Angeles01.2010
Skills
- Customer service
- Cash handling/ register/ different form of payment
- Filing documents/ copier/ mailing
- English and Spanish
- Fast learner
- Patient care
- Clinical documentation
- Team collaboration
- Warehouse safety
- Package unloading
- Adaptable to change
- Label reading
- Inventory management
- Active listening
- Customer relations
- Computer proficiency
- Complaint handling
LANGUAGES
english
spanish
Timeline
House Nurse
Family
05.2024 - 06.2024
Package Handler
Fedex
04.2021 - 08.2025
Sales Associate
Burlington
02.2017 - 04.2023
Sales Associate
99cents Store
06.2016 - 01.2017
Sales Associate
Ross
02.2014 - 12.2015
Tax Assistant
Bertha Business
07.2010 - 12.2013
High School -
Benjamin Franklin
CUSTOM SECTION
Looking to learn and be part of a team that I can show my skills, and set new goals. Well organized and able to have a positive energy.