Alejandra Trejo
Dallas,TX
Summary
Dynamic U.S. Air Force Operations and Marketing Leader with over 7 years of experience in team leadership, high-value asset management, and compliance-driven operations within high-stakes global environments. Proven expertise in overseeing $3.5 billion in critical assets and leading teams of over 160 personnel to achieve zero-defect inspection outcomes. Currently enhancing marketing acumen through a DoD SkillBridge internship, focusing on CRM systems, media kits, and campaign execution. Recognized with the USAF Leo Marquez Award and the Academic Achievement Award, actively pursuing civilian roles in operations, marketing, program management, or defense contracting while leveraging strong leadership and strategic planning skills to drive efficiency and productivity.
Overview
10
10
years of professional experience
Work History
Marketing Team Lead – DoD SkillBridge Internship
Sports Media Inc.
09.2025 - 03.2026
- Identified inconsistent lead tracking across sales teams, implemented structured CRM workflows, and improved pipeline visibility and follow-up efficiency
- Recognized need for stronger partner positioning, designed professional media kits, and increased sponsorship credibility and outreach effectiveness
- Addressed low email engagement, built targeted email marketing campaigns, and increased response and conversion rates
- Supported brand growth objectives by planning and executing multi-channel marketing campaigns aligned with revenue goals
- Improved cross-team alignment by coordinating marketing strategy with sales and leadership stakeholders
- Developed and executed integrated marketing campaigns to enhance brand visibility in competitive sports media landscape.
- Led cross-functional teams to design and implement data-driven strategies, improving audience engagement rates.
Area Supervisor
U.S. Air Force
Dyess AFB, TX
02.2025 - Current
- Tasked with maintaining mission readiness, directed daily operations for 167 personnel and sustained uninterrupted operational coverage
- Identified scheduling gaps impacting productivity, reorganized task distribution for a 15-member flight, and eliminated coverage shortfalls
- Addressed performance deficiencies through mentorship and corrective plans, achieving a 99% return-to-duty success rate
- Ensured regulatory compliance by enforcing safety and inspection standards, resulting in zero violations
- Led 60+ hours of structured training as sole Physical Training Leader, raising unit average fitness score to 91%
- Supervised daily operations to ensure mission readiness and compliance with regulations.
- Managed training programs for personnel, enhancing operational efficiency and skills development.
Load Monitor
U.S. Air Force
Volkel AB, Netherlands
02.2023 - 02.2025
- Assigned oversight of nuclear-certified assets, managed accountability and compliance for $3.5B in munitions during NATO inspection
- Coordinated multinational teams to meet 29 critical inspection requirements, contributing to a successful Nuclear Surety Inspection pass
- Operated under high-visibility inspection conditions, executing zero-defect procedures with no discrepancies
- Supported NATO readiness exercises by responding to 100+ operational injects, ensuring seamless multinational coordination
- Monitored compliance with safety regulations and protocols across operational environments.
- Conducted routine inspections to ensure readiness of personnel and equipment.
Squadron Lead Crew Member
U.S. Air Force
Kunsan AB, South Korea
02.2022 - 02.2023
- Charged with improving combat readiness, led 28 load crews through 3,000+ technical certifications
- Identified training inefficiencies, developed a program covering 1,000+ tasks, and improved load speed and compliance
- Maintained quality assurance and safety standards in high-tempo operations with zero safety violations
- Recognized for leadership excellence with the Leo Marquez Award and Air and Space Commendation Medal
- Led team in executing mission objectives, ensuring operational readiness and efficiency.
- Trained and mentored new crew members, fostering skill development and teamwork.
Weapons Load Crew Member
U.S. Air Force
Italy & South Korea
02.2019 - 02.2022
- Supported global combat missions by completing 1,600+ precision operations with zero safety incidents
- Operated in high-risk environments while maintaining strict procedural compliance and weapons accountability
- Selected for early upgrade due to performance, technical proficiency, and reliability
- Earned QA Honor Roll distinction and won base-wide precision competition against multinational teams
- Executed precise loading and unloading of munitions on aircraft, ensuring compliance with safety protocols.
- Conducted regular inspections of weapons systems to maintain operational readiness and reliability.
Shift Lead
Baskin-Robbins
Bullhead City
01.2016 - 07.2018
- Entrusted with daily store leadership, supervised staff to ensure efficient operations and customer satisfaction
- Identified onboarding gaps, trained new employees, and improved shift performance and consistency
- Managed nightly cash reconciliation and register close-out, maintaining 100% financial accuracy
- Conducted inventory tracking and restocking to prevent shortages and reduce waste
- Resolved customer issues and served as acting manager during assigned shifts
- Supervised daily operations to ensure efficient service delivery and customer satisfaction.
- Trained and mentored team members on product knowledge and operational procedures.
Education
Bachelor of Science - Marketing
University of Maryland Global Campus
08.2025
Skills
- Operations Leadership
- Program & Project Management
- Strategic Marketing
- CRM & Email Campaigns
- Compliance & Risk Management
- Process Improvement
- Team Training & Development
- Asset & Inventory Management
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Marketing Team Lead – DoD SkillBridge Internship
Sports Media Inc.
09.2025 - 03.2026
Area Supervisor
U.S. Air Force
02.2025 - Current
Load Monitor
U.S. Air Force
02.2023 - 02.2025
Squadron Lead Crew Member
U.S. Air Force
02.2022 - 02.2023
Weapons Load Crew Member
U.S. Air Force
02.2019 - 02.2022
Shift Lead
Baskin-Robbins
01.2016 - 07.2018
Bachelor of Science - Marketing
University of Maryland Global Campus
AWARDS & HONORS
• Leo Marquez Award, United States Air Force (02/23)
• Academic Achievement Award, Airman Leadership School, United States Air Force (11/24)
• Air and Space Commendation Medal, United States Air Force (02/23)
• Airman of the Year, United States Air Force (02/23)