Danilo Velasquez
Manager
Sun Valley,CA
You miss 100% of the shots you never take.
Wayne Gretzky
Summary
Encouraging leader and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance. Dedicated to streamlining operations to decrease costs and promote organizational efficiency. Proficient in using independent decision-making skills and sound judgment to positively impact company success. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management, leadership, and problem-solving skills.
Overview
20
20
years of professional experience
1
1
Certification
Work History
(DOD) Skillbridge Internship
Sunbelt Rentals
06.2023 - Current
- Communicated effectively with peers and leadership and accepted critiques and suggestions for areas of improvement.
- Interacted with customers by phone, email, or in-person to provide information.
- Analyzed customer service trends to discover areas of opportunity and provide feedback to management.
- Collaborated with staff members to enhance customer service experience and exceed team goals through effective client satisfaction rates.
- Promoted available products and services to customers during service, account management, and order calls.
Company Gunnery Sergeant (Operations Chief)
United States Marine Corps
07.2020 - Current
- Reduced risks by enforcing compliance with applicable regulations and directives for 200+ Marines.
- Planned and conducted annual section training to 220+ Marines.
- Trained 10 new members staff on job duties, company policies, and safety procedures for rapid onboarding.
- While working with multiple federal and foreign agencies, planned and organized a safe return from Aqaba, Jordan to Camp Pendleton, California for 180 Marines and $4.8M worth of their equipment.
- Maintained operational commitments while using less than 70 percent of the company's fiscal year budget.
- Maintained and tracked progress of work commitments for multiple departments within the company that included, accounting, administration, armory, intelligence, logistic, maintenance, operation, and vehicle fleet sections.
Military Recruiter (Station Manager)
United States Marine Corps
02.2018 - 07.2020
- Maintained 106 future candidates for recruit training, educating them on military customs, courtesies and administering physical exercises and tests.
- Supervised 5 military recruiters to achieve their daily activity goals that included but were not limited to: area canvassing, cold calls, home visits, school visits and social media engagement.
- Screened and/or processed 300+ potential candidates for military service in different job fields.
- Increased production of net new contracts to 112%.
- Recruiting Sub-Station (RSS) of the Year in 2018 (RSS Reseda and 2019 (RSS Pasadena).
- Established new relationships with local businesses, schools and government agencies by using interpersonal skills.
- Generated and analyzed reports to monitor employee engagement and attrition trends.
Formal School Chief/Assistant Chief Inspector
United States Marine Corps
12.2017 - 01.2018
- Organized and oversaw formal school nominations to drive operational excellence for over 20,000 Marines in 1st Marine Division.
- Developed detailed plans based on broad guidance and direction for 17 subordinate units.
- Traveled to multiple in-state locations to complete work activities.
- Worked with senior management to initiate new projects and assist in various processes.
Infantry Platoon Sergeant
United States Marine Corps
10.2014 - 12.2017
- Served as principal advisor to senior leadership.
- Recommended Marines for promotion and awards.
- Held monthly counseling session to evaluate job performance.
- Managed over $1.1M worth of equipment during garrison and deployment operations.
- Led unit in field exercises and logistic operations.
- Developed and executed logistical plan to supply 49 Marines with ammunition, food and gear during a 6 month deployment in 5 different countries.
Infantry Section Leader
United States Marine Corps
09.2011 - 10.2014
- Developed production schedules to maintain sufficient shift coverage.
- Conducted performance reviews to identify employee strengths and encourage professional development opportunities.
- Coordinated safety improvement activities and training to promote safety awareness for 30+ Marines.
- Planned and coordinated sea to shore movement of military equipment and vehicles worth over $3.2 million in Saudi Arabia, Kuwait and UAE.
Education
Bachelor of Arts - Homeland Security And Emergency Preparedness
06.2024
Certificate of Completion - Motorcycle Mechanic
06.2023
- Honoree of Part Time Dean's Honor List
Skills
- Fleet Maintenance
- New Business Retention
- Communication
- Interpersonal Skills
- Analytical Skills
- Supervisory Skills
- Presentations
- Success Driven
- Computer Literacy
- Outside Sales
- Strategy Implementation
- Leadership
Certification
- Unit Training Management (Organization/ Department Level) Certification - 2020
- Unit Readiness Planning Certificate - 2020
- Marine Corps Planning Process (MCPP) Certificate - 2020
- Marine Corps Communication, Coaching and Counseling (MC4) Certificate - 2018
- Marine Corps Communication and Consultative Skills (MC3) Certificate - 2018
- Marine Recruiter Effective Training Techniques - 2018
- Marine Corps Recruiting Ethics Certificate - 2018
- Risk Management Certificate - 2017
- Marine Corps Presentation Skills (MCPS) Certificate- 2018
- Lean Six Sigma (White Belt) Training - 2017
- Professional Selling Skills (PSS) Certificate by Achieve Global - 2008
Languages
Spanish
Native or Bilingual
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
(DOD) Skillbridge Internship - Sunbelt Rentals
06.2023 - Current
Company Gunnery Sergeant (Operations Chief) - United States Marine Corps
07.2020 - Current
Military Recruiter (Station Manager) - United States Marine Corps
02.2018 - 07.2020
Formal School Chief/Assistant Chief Inspector - United States Marine Corps
12.2017 - 01.2018
Infantry Platoon Sergeant - United States Marine Corps
10.2014 - 12.2017
Infantry Section Leader - United States Marine Corps
09.2011 - 10.2014
New England College - Bachelor of Arts, Homeland Security And Emergency Preparedness
Los Angeles Trade Technical College - Certificate of Completion, Motorcycle Mechanic