Alejandra Trevino
Brownsville
Summary
Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.
Overview
9
9
years of professional experience
Work History
Team Member
Wendy's Restaurant
10.2018 - Current
- Learned all required tasks quickly to maximize performance. Provided reporting for labor analysis.
- Trained new team members by giving them information on company procedures. Managed and motivated employees to be productive while engaging in work.
- Monitored shift changes to uphold successful operations strategies in both opening and closed location to maximize business success.
- Worked different stations to provide optimal coverage and meet production goals. while keeping my work areas clean, organized, and safe to promote efficiency and team safety.
- Operated register to process payments and collect cash payment for order totals.
Sales Representative
Advanced Call Center Technologies LLC
06.2016 - 12.2018
- Set and achieved company defined sales goals.
- Promoted conversion of casual shoppers into customers through product knowledge and product solutions to meet customer needs.
- Served customers with knowledgeable, friendly support at every stage of purchasing based on customer needs and product specifications.
- Performed effectively in solo work environment and managing day to day operations and decisions.
Education
High School Diploma -
Simon Rivera High School
Brownsville, TX05-2018
Skills
- Conflict resolution
- Account management
- Teamwork and collaboration
- Positive attitude
- Willingness to learn
- Upselling techniques
- Goal setting and achievement
- Staff training and development
- Sales closing
- Customer service
- Regulatory compliance
Languages
Spanish
English
Timeline
Team Member
Wendy's Restaurant
10.2018 - Current
Sales Representative
Advanced Call Center Technologies LLC
06.2016 - 12.2018
High School Diploma -
Simon Rivera High School
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