Alejandra Trevino
Dayton
Summary
Dynamic professional with expertise in behavior intervention and relationship building, honed at Hopebridge Autism Therapy Center. Proven ability to implement treatment plans and analyze data effectively. Adaptable and culturally competent, consistently achieving client satisfaction through exceptional service. Successfully increased sales by 20% at Pet Valu, demonstrating strong sales acumen and customer engagement skills.
Overview
6
6
years of professional experience
Work History
Registered Behavior Technician
Hopebridge Autism Therapy Center
08.2025 - Current
- Used Rethink to document patient information, progress notes, and treatment plans.
- Observed, monitored and recorded maladaptive behaviors through accurate behavior-consequence data collection, graphs, and anecdotal notes.
- Worked as part of collaborative team to address changing needs of children and families.
- Supported client using principles of applied behavior analysis.
- Intervened with clients' maladaptive behaviors by reinforcing therapeutic alternatives and coping mechanisms.
- Learned specialized behavior approaches to implement behavioral strategies.
Delivery Driver
DoorDash
06.2024 - 07.2025
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Completed on-time deliveries by choosing best and most efficient routes.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Managed customer inquiries and complaints in polite and professional manner.
Teaching Assistant
Miami Valley School
01.2024 - 05.2024
- Led children in creative, athletic, and educational activities while maintaining safe and orderly group.
- Introduced children to educational games and activities to boost learning.
- Enforced rules and managed behavior through developmentally appropriate discipline.
- Prepared healthy foods and beverages for children based on optimal dietary guidelines and individual restrictions.
- Encouraged children to develop healthy social and emotional skills.
- Provided emotional support and guidance to children during difficult times.
- Read stories, sang songs and facilitated creative play.
- Dispensed snacks and meals to children in accordance with nutritional guidelines.
Delivery Driver
DoorDash
05.2022 - 01.2024
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Completed on-time deliveries by choosing best and most efficient routes.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Managed customer inquiries and complaints in polite and professional manner.
Laser Engraver
Regency Pet Cremation
12.2021 - 05.2022
- Used machines to engrave customer items with desired wording and images.
- Performed custom work by using software for designs.
- Completed standardized engravings on wood products.
- Measured and computed dimensions of lettering, designs or patterns to be engraved.
Delivery Driver
DoorDash
10.2021 - 12.2021
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Completed on-time deliveries by choosing best and most efficient routes.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Managed customer inquiries and complaints in polite and professional manner.
Roadie
Texas Roadhouse
06.2021 - 10.2021
- Increased drink, appetizers, entree, and dessert orders by suggestively selling daily specials or popular items.
- Arranged items in containers and bags, taking care to segregate items by temperature and optimize loading order to maximize stability of to-go containers and protect food during transportation.
- Answered to-go order phone calls, conveying menu options over telephone and accurately estimating time of delivery.
- Maintained clean, sanitary work station by removing trash, sweeping floors and wiping down countertops.
- Operated cash register to accept cash, debit and credit card payments from customers.
- Cross-trained in other kitchen positions to support staff and meet customer needs and demands.
- Followed safety and sanitation policies while handling food and beverages to uphold proper health standards.
Dog Daycare Attendant
Camp Bow Wow
03.2021 - 07.2021
- Communicated professionally with pet owners via phone, email, and text.
- Gave animals proper attention to promote secure environment in owner's absence.
- Exercised animals regularly with walks and rigorous play activities.
- Managed pet safety and wellness in owners' absence by securing yard gates and removing items that could make pets sick.
- Followed pet care instructions for dietary needs and medication regimens.
- Monitored animals for behavioral problems and signs of health issues.
- Contributed to client retention by consistently providing outstanding customer service to both clients and pets.
- Kept cages, kennels, play yards, and grooming areas neat and clean.
- Washed, trimmed, and brushed animals to maintain good grooming standards.
Sales Associate
Pet Valu
07.2019 - 12.2020
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
- Solved customer challenges by offering relevant products and services.
- Engaged with customers to build rapport and loyalty.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Provided exceptional services and pleasant shopping experiences to retail customers.
Education
High School Diploma -
North High School
Akron, OH05-2018
Skills
- Relationship building
- Group instruction
- Transition planning
- Behavior intervention plans
- Data collection and analysis
- Social skills development
- Treatment implementation
- Adaptability
- Cultural competence
- First Aid/CPR
Timeline
Registered Behavior Technician
Hopebridge Autism Therapy Center
08.2025 - Current
Delivery Driver
DoorDash
06.2024 - 07.2025
Teaching Assistant
Miami Valley School
01.2024 - 05.2024
Delivery Driver
DoorDash
05.2022 - 01.2024
Laser Engraver
Regency Pet Cremation
12.2021 - 05.2022
Delivery Driver
DoorDash
10.2021 - 12.2021
Roadie
Texas Roadhouse
06.2021 - 10.2021
Dog Daycare Attendant
Camp Bow Wow
03.2021 - 07.2021
Sales Associate
Pet Valu
07.2019 - 12.2020
High School Diploma -
North High School