
Results-oriented professional with extensive experience in retail sales management. Strong skills in team leadership, bilingual communication, and problem-solving, consistently achieving performance targets while enhancing customer service and confidentiality.
Drove daily sales performance and met store revenue targets through strategic visual merchandising and staff motivation. Provided exceptional customer service, assisted with product selections, and resolved customer inquiries efficiently. Managed inventory levels, handled shipment processing, and ensured the sales floor was constantly organized and fully stocked. Supervised and trained team members on store policies, product knowledge, and checkout procedures.
Managed store operations including opening and closing register tills.
Received shipment deliveries and processed back-stocking of product.
Maintained an organized sales floor, completed filling of items and ensured everything was according to guidelines.
Processed damaged goods.
Lead staff to meet sales targets, and any in-store needs such as daily tasks.