Summary
Overview
Work History
Education
Skills
Timeline
Waitress

Alejandra X. Padilla Cruz

KISSIMMEE,FL

Summary

Developed exceptional customer service skills in fast-paced restaurant environment, seeking to transition into new field. Possesses strong abilities in communication and teamwork, along with knack for problem-solving. Aims to leverage these transferable skills to excel in new professional setting.

Offering friendly and professional demeanor, with willingness to learn and grow in hospitality environment. Brings ability to quickly grasp restaurant operations and deliver high-quality service. Ready to use and develop strong communication and multitasking skills in [Desired Position] role.

Overview

2
2
years of professional experience

Work History

Waitress

Mi Pana Restaurant
03.2023 - 12.2023
  • Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
  • Maintained clean and welcoming dining environment, ensuring a positive guest experience.
  • Remained calm and poised when dealing with difficult customers or during busy shifts.
  • Used cash registers and credit card machines to cash out customers.
  • Built rapport with regular customers through friendly interactions and attentiveness to their preferences.

Host

Long Horn Steakhouse
07.2022 - 03.2023
  • Customer service, restaurant cleaning, creating orders lists for colleagues.
  • Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
  • Answered customer questions about hours, seating, and menu information.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.

Waitress

Campo Viejo
07.2021 - 07.2022
  • Customer Service, food and beverage service.
  • Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
  • Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts.
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Collaborated with team members to consistently provide efficient service during peak hours.

Education

Cosmetology -

AMEDCO
05.2023

High School -

Escuela Superior Rúben Rodríguez Figueroa
05.2021

Skills

  • Inventory Management
  • Working under pressure
  • Punctuality
  • Organization
  • Attention to detail
  • Interpersonal Relationships
  • Leadership
  • Excellent Customer Service
  • Strong multitasking
  • Greeting guests
  • Team collaboration

Timeline

Waitress

Mi Pana Restaurant
03.2023 - 12.2023

Host

Long Horn Steakhouse
07.2022 - 03.2023

Waitress

Campo Viejo
07.2021 - 07.2022

Cosmetology -

AMEDCO

High School -

Escuela Superior Rúben Rodríguez Figueroa
Alejandra X. Padilla Cruz