Alejandra Jazmin Fonseca Lara
Elgin,IL
Summary
Driven and detail-oriented professional with experience at Vohra Tax and Accounting, adept in tax software mastery and delivering exceptional customer service. Proven track record of enhancing client satisfaction and improving office efficiency through skilled data entry and positive attitude. Achieved significant client financial optimizations by leveraging tax research expertise and bilingual communication skills.
Overview
8
8
years of professional experience
Work History
Tax Preparer Assistant
Vohra Tax and Acounting
01.2022 - Current
- Assisted senior tax preparers in completing complex returns, ensuring compliance with all regulations.
- Enhanced client satisfaction by providing accurate and timely tax preparation assistance.
- Supported clients in gathering relevant financial information, enabling accurate tax return filings.
- Improved overall office efficiency by maintaining digital client records and updating tax software regularly.
- Educated clients on available deductions and credits, maximizing their potential refunds or minimizing liabilities.
- Organized files both electronically and physically for ease of access and retrieval improving overall workflow.
- Supported management in overseeing day-to-day operations such as appointment scheduling and answering phone inquiries effectively.
- Communicated effectively with clients to clarify any uncertainties regarding their financial situations or documentation needs.
- Utilized tax software to efficiently complete individual and business returns, ensuring accuracy and compliance with all applicable laws and regulations.
- Prepared tax returns for clients in various industries according to government regulations and requirements.
Quality Control Inspector
Creative Werks
03.2017 - 11.2021
- Communicated with production team members about quality issues.
- Inspected quality of products, taking note of functionality, appearance and other specifications.
- Inspected incoming and outgoing materials for accuracy and quality.
- Reported repeated issues to supervisors and other departments, collaborating to identify issue roots and rectify problems.
- Performed visual inspections and non-destructive tests where appropriate.
- Maintained compliance with industry regulations through meticulous record-keeping and documentation of inspection results.
- Evaluated components and final products against quality standards and manufacturing specifications.
Education
GED -
Elgin Community College
Elgin, IL08-2010
Skills
- Deadline oriented
- Data entry proficiency
- Tax research
- Tax software mastery
- Payroll processing
- fast learner
- bilingual
- Positive attitude
- Organizing and categorizing
- Mail handling
- Appointment scheduling
- Customer service
Accomplishments
- Achieved high customer satisfaction by obtaining positive results following individual income tax audits.
- Achieved numerous recommendations from highly satisfied clients.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
Languages
Spanish
Native or Bilingual
Timeline
Tax Preparer Assistant
Vohra Tax and Acounting
01.2022 - Current
Quality Control Inspector
Creative Werks
03.2017 - 11.2021
GED -
Elgin Community College
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