Alejandro Aldama
Tampa,FL
Summary
Driven Delivery Driver with a proven track record at MG Furniture, excelling in customer satisfaction and efficiency enhancement. Leveraged GPS technology and strong local traffic law knowledge to ensure timely deliveries, boosting repeat business. Demonstrated exceptional teamwork, collaboration, and a positive attitude, maintaining professionalism and safety in high-pressure environments.
Overview
1
1
year of professional experience
Work History
Delivery Driver
MG Furniture
09.2023 - 06.2024
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Loaded truck and properly secured items to prevent damage for deliveries.
- Worked scheduled hours as required and took on available shifts during holidays and busy periods.
- Managed customer inquiries and complaints in polite and professional manner.
- Enhanced delivery efficiency by optimizing routes using GPS navigation and mapping tools.
- Verified accuracy of all deliveries against order forms.
- Upheld high standards of professionalism while representing the company during interactions with customers, vendors, and other stakeholders.
- Maintained strong relationships with clients through proactive communication and personalized service.
- Expedited deliveries to meet customer deadlines and requirements.
- Demonstrated exceptional time management skills in consistently meeting tight deadlines without compromising quality or safety.
- Ensured the safety of all goods transported by securing loads properly and following best practices for handling fragile items.
- Inspected and maintained delivery vehicles regularly to keep in safe working order.
- Increased repeat business through excellent customer service and prompt resolution of any issues or concerns.
- Developed strong working knowledge of local traffic laws and regulations to facilitate smooth navigation on-the-job safely.
- Kept meticulous records of deliveries, including invoices, delivery confirmations, and any other required documentation to ensure accurate tracking and billing processes.
- Boosted overall efficiency by effectively managing multiple tasks simultaneously, such as loading and unloading vehicles, route planning, and paperwork completion.
Education
Bachelor of Arts - Mechanical Engineering Technology
Jose Ramon
La Habana, Cuba07.2013
High School Diploma -
Saul Delgado
La Habana, Cuba07.2010
Skills
- Positive Attitude
- Customer Service
- Valid Driver's License
- Teamwork and Collaboration
Timeline
Delivery Driver
MG Furniture
09.2023 - 06.2024
Bachelor of Arts - Mechanical Engineering Technology
Jose Ramon
High School Diploma -
Saul Delgado